Camerone Crowley
Columbus,OH
Summary
Highly-motivated employee with a high stress military background, and a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Data Systems Administrator
U.S. Marine Corps
Jacksonville, NC
06.2019 - Current
- Managed and maintained the company's data system infrastructure, including servers, storage systems, networks, databases and software applications.
- Provided technical assistance and troubleshooting for customers with hardware, software, and network issues. This ranged from laptops, printers, tablets, and mobile phones.
- Assisted in the installation of new hardware, software, and operating systems.
- Resolved customer complaints by identifying problems, determining causes, selecting solutions, and implementing corrective actions.
- Created over 1400 user accounts (Unclassified/Classified) on multiple platforms such as Windows Server 2008, 2012, 2016 Active Directory.
- Ensured compliance with company standards regarding computer usage and security policies.
- Developed and maintained PKI for tokens for multifactor authentication
- Submitted/resolved 2000 User trouble tickets in BMC Remedy
Cashier
Walmart
Toledo, OH
02.2018 - 05.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
A+ -
CompTIA
05-2024
Sec+ - CyberSecurity
CompTIA
03-2024
Data Systems Supervisor Course - IT
Marine Corps
04-2023
Skills
- Computer Maintenance
- System Installation Management
- Computer Systems Installation
- Computer Hardware Troubleshooting
- Empowering leadership
- Time Management
- Active Directory/Microsoft Exchange Account Management
- Trouble Ticket Automation
- Customer Technical Support
- Mentoring And Training
Accomplishments
- Meritoriously promoted (early promotion) to the ranks of Corporal and Sergeant while maintaining and configuring 500+ user accounts
- Awarded Navy Achievement Medal for developing CyberSecurity policies and procedures for my Unit
References
References available upon request.
Timeline
Data Systems Administrator
U.S. Marine Corps
06.2019 - Current
Cashier
Walmart
02.2018 - 05.2019
Data Systems Supervisor Course - IT
Marine Corps
Sec+ - CyberSecurity
CompTIA
A+ -
CompTIA