Detail-oriented professional with experience in security and customer service roles. Skilled in implementing safety protocols and ensuring guest satisfaction through effective teamwork and problem-solving. Aiming to enhance safety measures and improve overall guest experiences.
Work History
Security Officer
2 Years 4 Months
GardaWorld Security | 04.2024 - Current
Conducted regular patrols to ensure safety of premises and deter unauthorized activities.
Implemented access control measures, verifying credentials of personnel and visitors.
Collaborated with law enforcement during incidents, providing detailed reports and support.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Movie Theater Attendant
10 Years 2 Months
Landmark Theatres | 06.2016 - Current
Provided excellent customer service by assisting patrons with ticket purchases and seating arrangements.
Operated point-of-sale systems efficiently to process transactions accurately and swiftly.
Maintained cleanliness and organization of theater facilities to enhance guest experience.
Collaborated with team members to ensure timely setup and breakdown of screenings and events.
Implemented improvements in concession operations that streamlined service delivery during peak hours.
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Stocked and organized concession supplies to provide customers with food and beverage options.
Performed routine inspections of the theater to identify safety hazards.
Valet
1 Year 11 Months
Community Hospital North | 09.2018 - 08.2020
Delivered exceptional customer service to patients and visitors in high-pressure environments.
Managed vehicle parking, ensuring timely retrieval and safe handling of all vehicles.
Collaborated with hospital staff to streamline valet operations and enhance patient experience.
Answered guest's questions about property amenities and services.
Education
No Degree - Media Arts And Sciences
IUPUI | Indianapolis, IN
High School Diploma
North Central High School | Indianapolis | 04-2015