Cameryn Pritchett
Summary
-Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
-Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
-Capable employee passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar and restaurant establishments.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/ Pubkeep/ FOH Key
J Alexander’s
Franklin, TN
11.2022 - Current
- Oversaw daily operations for efficient service delivery in high-volume restaurant environment.
- Trained and mentored new servers to ensure adherence to quality standards and customer service excellence.
- Implemented menu knowledge initiatives to enhance guest dining experience and improve order accuracy.
- Collaborated with kitchen staff to streamline food preparation processes and reduce wait times for customers.
- Developed strategies for upselling menu items, contributing to increased revenue during peak service hours.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Operated in both hot QC and cold QC ensuring food maintained high quality and timely delivery
Server/ Bartender
Tony’s Eat and Drink
Franklin, TN
09.2020 - 10.2022
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Trained new servers on menu items and service protocols for optimal performance.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
Bar Manager
Hi-Fi Clyde's
Nashville, TN
09.2019 - 03.2020
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Guaranteed optimal beverage stock by assessing weekly and monthly inventory and collaborating with owners for corrective action planning to limit expenses.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Checked ID cards and verified bar guests were of legal age.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Restaurant Floor Manager
Hi-Fi Clyde's
Nashville, TN
01.2019 - 03.2020
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Led and directed team members on effective methods, operations and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Server
Pier 42 Restaurant At Sunset Marina
Byrdstown, TN
05.2017 - 10.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server/Bartender
Hi-Fi Clyde's
Nashville, TN
08.2018 - 01.2019
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Kept bar presentable and well-stocked to meet all customer needs.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
- Followed alcohol awareness procedures for prevention of intoxicated guests.
- Trained new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
Bartender/Restaurant Server
Nick's Restaurant & Banquet Facilities
Cookeville, TN
05.2015 - 04.2018
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Biology
Volunteer State Community College
Cookeville, TNHigh School Diploma -
Cookeville High School
Cookeville, TNSkills
- Team Leadership
- Conflict Resolution
- Health Codes Compliance
- Wine and liquor knowledge
- Employee reviews
- Operations management
- Point of Sale (POS) system operation
- Training and Development
- Group Reservations Management
- Dining Room Management
- Inventory management
- Food Preparation and Safety
- Cost-controls
- Passion for customer satisfaction
- Food and drink ticket preparation
Certification
- ABC Certified
Timeline
Server/ Pubkeep/ FOH Key
J Alexander’s
11.2022 - Current
Server/ Bartender
Tony’s Eat and Drink
09.2020 - 10.2022
Bar Manager
Hi-Fi Clyde's
09.2019 - 03.2020
Restaurant Floor Manager
Hi-Fi Clyde's
01.2019 - 03.2020
Server/Bartender
Hi-Fi Clyde's
08.2018 - 01.2019
Server
Pier 42 Restaurant At Sunset Marina
05.2017 - 10.2019
Bartender/Restaurant Server
Nick's Restaurant & Banquet Facilities
05.2015 - 04.2018
No Degree - Biology
Volunteer State Community College
High School Diploma -
Cookeville High School