Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
M&S Pharmacy
Nacogdoches, Texas
06.2022 - Current
Maintain the quality, security, and efficiency of services by following pharmacy processes and procedures
Confirm the validity of prescriptions, patient information, and other key information, using our database
Assist pharmacists in organizing medications, measuring and preparing doses, and packaging and labeling patient prescriptions
Perform administrative tasks that include recordkeeping, responding to insurance claims, and answering phones
Patient Care Assistant
Nacogdoches Health Partners
Nacogdoches, Texas
03.2017 - 05.2021
Managing patient information reviewing electronic health records
Handle inbound and outbound calls, and develop relationships with patients
Monitor and coordinate treatment plans with patients, and connect them with medical professionals
Work with patients long-term and, welcome them when the visit medical office
Provide outstanding customer service, and help patients get the best possible care
Medical Billing Assistant
Nutex Health
Houston , Texas
10.2013 - 05.2021
Verified insurance coverage and eligibility for medical services rendered.
Processed and submitted claims to insurance companies electronically or by paper.
Resolved discrepancies between provider invoices, patient accounts, and insurance reimbursement.
Investigated denials from insurance carriers and resubmitted claims as needed.
Maintained accurate records of claims processing in compliance with HIPAA regulations.
Customer Service Representative
The Arbor
Nacogdoches, Texas
10.2010 - 01.2020
Answered customer inquiries and provided accurate information regarding products and services.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.