- Volunteering
- Gardening
- Avid Reader
- Mindfulness Practices
- Horseback Riding
- Crafting and DIY Projects
SOPHIA NORVEL
Corning,USA
Summary
Hard working individual with a strong educational background and passion for learning. Motivated, dedicated, responsible, and eager to contribute valuable skills and knowledge to a dynamic organization.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Wegmans Pharmacy
07.2024 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Sales Associate
Heathered Grey
04.2022 - 08.2022
- Delivered exceptional customer service, enhancing overall shopping experience and driving repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Implemented visual merchandising standards, creating appealing displays that increased foot traffic and sales conversion rates.
- Collaborated with team members to achieve sales targets through effective product promotion and merchandising strategies.
Babysitter
Private Family
05.2021 - 08.2022
- Supervised children's activities to ensure safety and engagement.
- Developed and implemented age-appropriate educational games and activities.
- Maintained a clean, organized environment conducive to learning and play.
- Communicated effectively with parents regarding daily routines and child progress.
Pharmacy Technician
Wegmans
09.2020 - 01.2022
- Processed and dispensed medications accurately, ensuring compliance with pharmacy standards.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Assisted pharmacists in patient consultations, providing medication information and guidance.
- Trained new pharmacy staff on procedures and systems, fostering a collaborative team environment.
Guest Service Representative
Corning Museum of Glass
10.2018 - 04.2019
- Managed ticketing operations, processing sales efficiently through POS systems.
- Delivered exceptional guest service, ensuring visitor satisfaction and addressing inquiries promptly.
- Maintained cleanliness and organization of guest areas, promoting a welcoming environment.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Education
Bachelors - Psychology
University At Buffalo
Amherst, NY05-2024
High School -
Corning-Painted Post High School
Corning, NY05.2020
Skills
- American Sign Language (Intermediate)
- Computer literate
- Quick learner
- Dependable contributor
- Organized
- Productive
- Cooperative team member
- Committed to success
- Committed to excellence
- Energetic
- Upbeat
- Positive worker
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Interests
Timeline
Pharmacy Technician
Wegmans Pharmacy
07.2024 - Current
Sales Associate
Heathered Grey
04.2022 - 08.2022
Babysitter
Private Family
05.2021 - 08.2022
Pharmacy Technician
Wegmans
09.2020 - 01.2022
Guest Service Representative
Corning Museum of Glass
10.2018 - 04.2019
Bachelors - Psychology
University At Buffalo
High School -
Corning-Painted Post High School
Personal Information
Date of Birth: Jul 24, 2002