Camey Stockdale
Redding,CA
Summary
Organized server with experience in family restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Enterprising successful store manager in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
8
8
years of professional experience
Work History
Food Server
Chilis's Bar And Grill
Chico, CA
06.2013 - 10.2017
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
- Checked identification for minimum age for sale of alcoholic beverages.
Store Manager
Special EFX Hair Studio
Oroville, CA
03.2013 - 05.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sales Associate
Rubys
Oroville, CA
07.2009 - 06.2010
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Food Server
Applebee's Neighborhood Grill & Bar
Fremont , CA
10.2008 - 06.2009
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Completed table resets by wiping down surfaces and refilling condiments.
- Organized and replenished supplies at food stations to optimize team performance.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Education
Associate of Science - Communication Studies
Modesto Junior College
Modesto, CA09.2013
High School Diploma -
Oroville High School
Oroville, CA06.2008
Skills
- Conflict and Complaint Resolution
- Warm and Friendly
- Table Setting Arrangements
- Employee Training
- Originality and Creativity
- Administrative Management
- Cash Management
- Stockroom Management
- Records Organization and Management
- Retail Employee Training
- Budgeting and Expenditures
- Inventory Accuracy
Timeline
Food Server
Chilis's Bar And Grill
06.2013 - 10.2017
Store Manager
Special EFX Hair Studio
03.2013 - 05.2015
Sales Associate
Rubys
07.2009 - 06.2010
Food Server
Applebee's Neighborhood Grill & Bar
10.2008 - 06.2009
Associate of Science - Communication Studies
Modesto Junior College
High School Diploma -
Oroville High School
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