Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Hi, I’m

Cami Keitel

Conroe,United States

Summary

Experienced professional and leader driving impactful change. Successfully guided strategic initiatives improving operational efficiency and fostering organizational growth. Recognized for collaborative team leadership and adaptability. 25+ years of experience excelling in employee development, customer service, and analytics. Skilled in giving engaging presentations, combining strategic thinking with hands-on experience for impactful solutions and enhanced organizational performance. Brings a fresh perspective and strong commitment to quality and success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Dynamic individual with hands-on experience in higher education, known for navigating challenges with strong problem-solving skills, positivity and a proactive approach to new tasks. Recognized for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

30
years of professional experience

Work History

LONE STAR COLLEGE-MONTGOMERY

Vice President, Student Success
09.2020 - Current

Job overview

  • Demonstrated proficient leadership skills to motivate 130+ employees and build competent teams for continuity to the division of Student Success for service to 16,000+ students
  • Collaborate with colleagues across the system on resources, protocols and student issues for service to 90,000+ students
  • Provide oversight to two DOE grants ($750,000): TRIO SSS and Title V
  • Coordinate professional development opportunities for the Student Success Division
  • Oversee 11 departmental budgets totaling more than $3,000,000
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and satisfaction.
  • Provide leadership to Admissions, Advising, Counseling, Call Center, Disability Services, Dual Credit/High School Partnerships, First Year Experience, Fitness Center, Maverick Assistance Center (MAC), Maverick Care Center, Maverick Outpost, New Student Orientation, Outreach, Student Life, Student Support Services of TRIO, Testing Center, Transfer Recruitment and Career Center (TRAC), and Veteran Student Services

LONE STAR COLLEGE-MONTGOMERY

Dean, Student Services
09.2010 - Current

Job overview


  • Prioritizing inclusive hiring practices, fostering an equitable learning environment, and promoting cultural competence among staff members.
  • Coordinated campus wide events such as commencement and contributed to conferences that showcased the expertise of both internal and external professionals
  • Streamlined administrative processes for increased efficiency, resulting in reduced wait time for students.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Increased enrollment rates by implementing targeted marketing strategies
  • Review, resolve and respond to Ask the President emails for student services related issues
  • Manage and resolve non-academic student appeals
  • Serve as Behavioral Intervention Team (BIT) team lead
  • Coordinate retreats, visioning session, strategic planning teams and professional development book groups
  • Train facilitators in Nominal Group Technique for campus visioning sessions
  • Co-facilitated professional development book group for LSC-M emerging leaders
  • Facilitated the development of the system-wide Student Services Dean team meetings

LONE STAR COLLEGE-MONTGOMERY

Assistant Dean, Student Services
07.2005 - 08.2010

Job overview

  • Coordinated campus enrollment functions and heavy registration procedures
  • Served as expert on Texas Success Initiatives, special admissions and residency issues
  • Hired, trained, and supervised employees in the area of Admissions, Registration, Advising and Disability Services
  • Coordinated commencement activities
  • Participated in system committees such as: Achieving the Dream, Admissions and Registration Council, Commencement Committee, The Academy Steering Committee, SEM Team

LONE STAR COLLEGE-TOMBALL

Program Coordinator-Student Activities
12.2002 - 06.2005

Job overview

  • Created the first comprehensive Student Activities Program
  • Coordinated the allocation and management of $200,000+ student activity fund
  • Trained faculty advisors and student leaders on college policies and registered student organization (RSO) procedures
  • Created organizational training materials and policies and procedures manuals
  • Established effective modes of communicating campus activities and events
  • Oversight of student organization processes for funding, travel, and campus events
  • Developed leadership training, seminars and workshops

PARK UNIVERSITY

Interim Director, Enrollment Services and Student Assistance Center
05.2002 - 11.2002

Job overview

  • Strategically planned and directed the design, implementation, and operation of a new Student Services Center OneStop Model
  • Monitored enrollment, progress toward goals and comparative historical data
  • Created staff training materials and policies and procedures manual
  • Devised marketing plan for new office and services to campus community
  • Assisted students with Student Accounts, Admission, Financial Services, Enrollment Services and Registrar functions

PARK UNIVERSITY

Adjunct Professor
08.2000 - 05.2002

Job overview

  • Taught New Student Seminar Course
  • Served as an academic advisor for new students

PARK UNIVERSITY

Director of Student Development/ Coordinator of Student Programs
08.1997 - 05.2002

Job overview

  • Supervised Career Development, International Student Services/Programs, Counseling Center, Facility Reservations/Special Events, Campus Ministries, Health Services and Game Room
  • Planned and implemented campus-wide activities, service-learning projects, and multi-cultural events
  • Administered OneCard Campus Identification Card System
  • Counseled students with grievances and served as student advocate in conflicts with faculty and staff
  • Responsible for budgetary control to insure fiscal accountability
  • Advised Park Student Senate Association and Campus Activities Board
  • Developed student leadership programs and designed New Student Orientation
  • Prepared and revised the annual Student Calendar/Handbook/Directory for publication

SOUTHERN ILLINOIS UNIVERSITY AT CARBONDALE

Student Development Specialist
07.1996 - 07.1996

Job overview

  • Assisted with Greek Rush Week preparations
  • Revised training manual for Registered Student Organizations

SOUTHERN ILLINOIS UNIVERSITY AT CARBONDALE

New Student and Family/Parent Programs Graduate Assistant
06.1994 - 05.1996

Job overview

  • Coordinated New Student Orientation and First Year Experience mentoring programs
  • Provided comprehensive training program for Student Life Advisors and Team Captains
  • Recruited and planned events for the Parents Association

Education

Southern Illinois University at Carbondale Carbondale, IL

Master of Science from Higher Education, College Student Personnel
05.1996

University Overview

Missouri Southern State University Joplin, MO

Bachelor of Science from Psychology, Mathematics
05.1994

University Overview

Skills

  • Relationship Building
  • Problem Solving
  • Critical Thinking
  • Training and mentoring
  • Staff Development and Retainment
  • Event Planning
  • Cross-functional team leadership
  • Process Improvement
  • Facilitation and Visioning
  • Collaborator

Accomplishments

Accomplishments
  • Managed services to accommodate a 97% increase in student headcount during my tenure
  • Fall 2024 is the highest headcount in the history of the LSC-Montgomery campus and a 5% increase over Fall 2023
  • Envisioned and created the Maverick Assistance Center to improved service to students
  • 2014 President's Star Recipient at LSC-Montgomery
  • Co-chaired committee to design and implement the first campus specific commencement ceremony
  • Key member of task force that designed cohort advising model for LSC and created the first professional Advisor job description
  • Lead the development of the first new student orientation program at LSC-Montgomery
  • Trained facilitators for the LSC-Montgomery Visioning Session
  • Long history of training staff members to be promoted within the LSC system
  • Co-chaired Foundations of Excellence Self Study
  • 2007 Academy Inaugural Fellow
  • Created the first comprehensive Student Life program for LSC-Tomball

Affiliations

Affiliations
  • National Association of Student Personnel Administrators (NASPA)
  • American Association of Collegiate Registrar and Admissions Officers (AACRAO)
  • Texas Association of Community College Student Affairs Administrators (TACCSAA)

Timeline

Vice President, Student Success
LONE STAR COLLEGE-MONTGOMERY
09.2020 - Current
Dean, Student Services
LONE STAR COLLEGE-MONTGOMERY
09.2010 - Current
Assistant Dean, Student Services
LONE STAR COLLEGE-MONTGOMERY
07.2005 - 08.2010
Program Coordinator-Student Activities
LONE STAR COLLEGE-TOMBALL
12.2002 - 06.2005
Interim Director, Enrollment Services and Student Assistance Center
PARK UNIVERSITY
05.2002 - 11.2002
Adjunct Professor
PARK UNIVERSITY
08.2000 - 05.2002
Director of Student Development/ Coordinator of Student Programs
PARK UNIVERSITY
08.1997 - 05.2002
Student Development Specialist
SOUTHERN ILLINOIS UNIVERSITY AT CARBONDALE
07.1996 - 07.1996
New Student and Family/Parent Programs Graduate Assistant
SOUTHERN ILLINOIS UNIVERSITY AT CARBONDALE
06.1994 - 05.1996
Missouri Southern State University
Bachelor of Science from Psychology, Mathematics
Southern Illinois University at Carbondale
Master of Science from Higher Education, College Student Personnel
Cami Keitel