Lexus Roberts
Conroe,United States
Summary
Empathetic and dedicated healthcare professional with extensive experience in patient care and administrative support. Adept at delivering high-quality service and managing unit documentation, ensuring a seamless and compassionate patient experience. Skilled in effective communication, data entry, and process improvement while collaborating with healthcare teams to meet patient needs. Strong attention to detail and organizational skills in a fast-paced healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Houston Methodist
08.2023 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Unit Secretary
CHI St Luke's The Woodlands Hospital
03.2019 - 07.2023
- Maintained current and accurate medical records for patients.
- Answered phone calls and messages for physicians, medical facilities, and handling patient inquiries.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Supported office staff and operational requirements with administrative tasks.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Organized paperwork such as charts and reports for office and patient needs.
Patient Care Assistant II
CHI St Luke's The Woodlands Hospital
03.2019 - 07.2023
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to assigned nurse/charge nurse.
- Administered 12-lead electrocardiogram monitoring.
- Obtained a variety of blood samples through venipuncture using butterfly needles.
Site Supervisor
ResCare Home Health
09.2019 - 06.2020
- Developed work schedules for team members to maximize shift coverage.
- Administered medication
- Resolved issues between employees and customers using company policies.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2012
Skills
- Verbal and Written Communication
- Process Improvement
- Healthcare Operations
- Medical Terminology
- Patient Data Management & Documentation
- Organizational Skills & Multi-tasking Skills
- Administrative Supervision
- First Aid & Safety
Accomplishments
- Awarded "Employee of the Month" 2/2023
Certification
- BLS/FIRST AID
- CPR/AED
Additional Information
REFERENCES: Available upon request
Timeline
Patient Care Technician
Houston Methodist
08.2023 - Current
Site Supervisor
ResCare Home Health
09.2019 - 06.2020
Unit Secretary
CHI St Luke's The Woodlands Hospital
03.2019 - 07.2023
Patient Care Assistant II
CHI St Luke's The Woodlands Hospital
03.2019 - 07.2023
High School Diploma -
Conroe High School
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