Cami Weber
Ypsilanti
Summary
Enthusiastic customer service representative with 6 years of experience in retail, as well as the food industry. Motivated to use time-management, organization and concise communication skills to provide satisfactory services. Enhance customer experience by employing service oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Catering Lead
University Of Michigan
09.2023 - Current
- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
- Managed inventory control for supplies and ingredients, reducing waste and maintaining optimal stock levels.
- Trained new team members on company policies, safety procedures, and best practices in the catering industry.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Style/Beauty Consultant
Target
02.2022 - 01.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
Food Server/Cook
Angel Food Catering
11.2019 - 05.2022
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
John Glenn High School
Westland, MI06.2020
Skills
- Team leadership
- Problem solving
- Customer service
- Organizational skills
- Time management
- Adaptability
Timeline
Catering Lead
University Of Michigan
09.2023 - Current
Style/Beauty Consultant
Target
02.2022 - 01.2023
Food Server/Cook
Angel Food Catering
11.2019 - 05.2022
High School Diploma -
John Glenn High School