Camila Alvarez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with excelent customer service, multitasking and time management abilities.
Overview
2
2
years of professional experience
Work History
Salon Manager/ Company Sales Manager
Riudi Peluqueros Inc
Miami, FL
11.2022 - Current
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Negotiated contracts with vendors for supplies, equipment, and other resources necessary for daily operations.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Bookkeeping Administrative Assistant
Wild Caribbean Seafood Company INC
Miami, FL
08.2022 - 11.2022
- Developed and implemented procedures for managing accounts payable and receivable, payroll, bank reconciliations, and financial reporting.
- Assisted in the preparation of financial statements and reports as requested by management.
- Processed customer payments accurately and timely according to company policies.
- Performed daily cash transactions such as deposits, withdrawals, transfers, ensuring accuracy of all records maintained in the general ledger system.
- Performed administrative tasks related to bookkeeping activities such as filing paperwork or updating databases.
Education
Bachelor of Science - Information Science
University of Havana
Havana, Cuba07-2019
Skills
- Sales Planning
- Order Management
- Staff Management
- Sales Tracking
- Verbal and Written Communication
- Exceptional Multi-Tasker
- Call Monitoring
- Complaint Resolution
- Proficient in Meta Bussines Suite, Microsoft office, Google Drive
- Sales Proficiency
- Problem-Solving
- Decision-Making
- Customer Service
- Spanish Translation
- Database Management
- Account Management
- Bilingual (spanish,english)
Timeline
Salon Manager/ Company Sales Manager
Riudi Peluqueros Inc
11.2022 - Current
Bookkeeping Administrative Assistant
Wild Caribbean Seafood Company INC
08.2022 - 11.2022
Bachelor of Science - Information Science
University of Havana
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