Camila Benavides
Odessa
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
Odessa, TX
05.2025 - Current
- Selected and prepared grocery orders for curbside pickup, ensuring accuracy and quality standards.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Managed inventory levels to maintain stock availability for customer orders, reducing delays in service.
- Utilized handheld devices to track order statuses and communicate updates to customers effectively.
- Implemented organizational strategies for storing products, optimizing retrieval times during busy periods.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Brewista
7 Brew
Odessa, TX
01.2023 - 04.2025
- Prepared high-quality beverages adhering to company standards and customer preferences.
- Operated espresso machines and brewing equipment efficiently to ensure timely service.
- Maintained cleanliness and organization of work area, promoting a safe environment.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Collaborated with team members to streamline workflows and enhance overall efficiency.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Associate of Arts - Teaching
Odessa College
Odessa, TX05.2026
High School Diploma -
Odessa Collegiate Academy
Odessa, TX05.2025
Associate of Arts - General Studies
Odessa College
Odessa, TX05.2025
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Reading comprehension
- Goal-oriented mindset
- Attention to detail
- Relationship building
- Upbeat and outgoing attitude
- Planning and organization
- Decision-making
- Documentation and reporting
Accomplishments
- Promoted products and encouraged customers to upgrade their existing product plans.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Curbside Shopper
HEB Grocery Store
05.2025 - Current
Brewista
7 Brew
01.2023 - 04.2025
Associate of Arts - Teaching
Odessa College
High School Diploma -
Odessa Collegiate Academy
Associate of Arts - General Studies
Odessa College