Camila Bonilla
Stockton,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manger
Limitless Escape Games
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
Wingstop
03.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
Customer Service Representative
Covered California
06.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Art History
San Joaquin Delta College
Stockton, CA06.2028
Skills
- Product Management and Branding
- Shrinkage Prevention
- Budgeting and Cost Control
- Reading Comprehension
- Managing Cash Register
- Time Management
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Manger
Limitless Escape Games
05.2022 - Current
Customer Service Representative
Covered California
06.2021 - 02.2022
Cashier
Wingstop
03.2021 - 12.2022
Associate of Arts - Art History
San Joaquin Delta College
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