Currently an Exercise Science major at New Jersey City University, I’m a skilled and fast learner who demonstrates teamwork, leadership, and an honest work ethic, always producing quality work and service to accomplish my employer's goals and needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Taxi Dispatcher
Gold Lincoln Taxi Service
199 Wilson Ave Newark, NJ 07105
09.2019 - Current
Greeted customers and demonstrate the ability to listen effectively to customers and cab drivers to help resolve their problems
Made sure that the workstations were clean, helped co-workers with coverage of the curb, and accustomed to fast-paced or slow-paced work
Manage, allocate, and prioritize taxi bookings to ensure all jobs are dispatched in a timely manner
Keep accurate records of all driver or customer safety incidents
Monitor call queues and assist in answering incoming calls.
Assist in training, coaching & mentoring other employees
Obtain and confirm the necessary information from the customer regarding their booking.
Provide customers with fare estimates
Utilized customer feedback to improve customer service.
Utilized dispatch software to enter customer orders, deliveries, and receipts.
Monitored vehicle locations to coordinate timely arrivals.
Employers:
Lucio Lemmo (862) 596 0085
Angel Narvaez (973) 5176565
Babysitter
Eliana
50 Kossuth
06.2018 - 05.2019
Cared for children aged 1
Ensure the kids are well-fed and clean
Prepare healthy meals and proper eating
Reassured children when upset providing emotional support and stability.
Monitored children's play activities to verify safety.
Stayed current on toy and child-related recalls and safety warnings.
Employers:
Eliana (973) 745 3411
Education
Bachelor of Exercise Science - Health And Fitness
New Jersey City University
2039 John F. Kennedy Blvd , Jersey City, NJ 07305
06.2024
High School Diploma -
East Side High School
Newark, Van, NJ
06.2021
Associate of Arts - Liberal Arts
Essex County College, University Ave
303 University Ave, Newark, NJ 07102
06.2021
Middle School Diploma -
Gray Charter School
55 Liberty St, Newark, NJ 07102
06.2017
Unidad Educativa Fiscmisonal Santiago Fernandez Garcia
Cariamanga, Loja Ecuador
2015
Skills
Customer Service
Critical Thinking
Database Maintenance
Communication Management
Service Coordination
Problem-solving
Leadership
Certification
First Aid/CPR Certified
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Taxi Dispatcher
Gold Lincoln Taxi Service
09.2019 - Current
Babysitter
Eliana
06.2018 - 05.2019
Bachelor of Exercise Science - Health And Fitness
New Jersey City University
High School Diploma -
East Side High School
Associate of Arts - Liberal Arts
Essex County College, University Ave
Middle School Diploma -
Gray Charter School
Unidad Educativa Fiscmisonal Santiago Fernandez Garcia