Camila Flores
AdventHealth
Franktown,CO
1
Language
7
years of professional experience
Dedicated professional with strong customer service skills, known for problem-solving and attention to detail. Committed to enhancing customer satisfaction and optimizing workflows.
Work History
Preoperative Support Specialist
4 Months- Collaborated with cross-functional teams to address customer concerns and improve service quality.
- Maintained accurate documentation of support interactions, ensuring compliance with organizational standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Reduced downtime by proactively identifying and addressing system vulnerabilities before they impacted users.
Food Specialist
2 Years 4 Months- Analyzed patient dietary needs and provided tailored meal recommendations.
- Developed and implemented nutrition education programs for diverse patient populations.
- Collaborated with interdisciplinary teams to enhance dietary management strategies.
- Conducted food safety audits to ensure compliance with health regulations.
- Trained staff on best practices in food handling and preparation techniques.
- Evaluated feedback to continuously improve meal quality and patient satisfaction.
- Reduced staff turnover rates by fostering a positive work environment emphasizing teamwork, communication, and professional growth opportunities.
Beauty Advisor
3 Months- Assisted customers with product selection and application techniques to enhance beauty routines.
- Educated clients on skincare regimens and makeup application for optimal results.
- Maintained up-to-date knowledge of beauty trends, products, and promotions to provide informed recommendations.
Sonic Employee
2 Years- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Waitress
2 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Bachelor of Science - Biology
Certified Nursing Assistant - Nursing Aide
Skills
Technical assistance
Client support
Customer service
Patient-centered care
Problem-solving
Attention to detail
Patient education
Organizational skills
Empathy and patience
Relationship building
Approachable demeanor
Friendly and patient
Languages
Spanish
Native or Bilingual
Timeline
Preoperative Support Specialist
AdventHealth
04.2026 - CurrentRead More
Food Specialist
AdventHealth
04.2024 - CurrentRead More
Beauty Advisor
Ulta Beauty Inc.
05.2023 - 08.2023Read More
Sonic Employee
Sonic Drive-IN
07.2020 - 07.2022Read More
Waitress
Los Volcanes
06.2019 - 08.2019Read More
Pima Medical Intitute
Certified Nursing Assistant from Nursing Aide
Read More
University of Colorado Denver
Bachelor of Science from Biology
Read More