Camila Hurtado Lopez
8290 Fox Tail Way Las Vegas,NV
Overview
5
5
years of professional experience
Work History
Field Staff Member
Hello Destination Management
Las Vegas, NV
06.2023 - Current
- Utilized advanced problem-solving skills to address unexpected challenges in the field effectively
- Increased client satisfaction, ensuring timely updates and addressing concerns promptly.
- Contributed to a positive environment through effective teamwork and collaboration.
- Implemented quality control measures, ensuring all work met or exceeded industry standards.
Lead Student Marketeer
RedBull
Las Vegas, NV
05.2023 - Current
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Elevated brand reputation through development of compelling public relations strategies and media outreach efforts.
- Cross-trained existing employees to maximize team agility and performance.
Employee Trainer
TopGolf
Las Vegas, NV
08.2022 - 04.2023
- Supported and helped facilitate organizational growth by executing employee training plans.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Produced detailed training reports to comprehensively assess employee performance.
- Promoted a positive learning environment through effective communication and motivational techniques.
Front Desk Supervisor
Las Vegas Shuttles Corporation
Las Vegas, NV
01.2021 - 09.2022
- Collaborated with team members to handle guest requirements from check-in & deliveries
- Created lasting relationships with guests that built loyalty and drove transportation revenue.
- Answered multi-line phone systems and transferred callers to the appropriate department or staff member.
- Entered and updated sensitive customer information during check-ins and sales.
- Attended staff meetings and brought issues to the attention of upper management.
Lead Hostess
La Mojarra Loca
Las Vegas, NV
09.2019 - 07.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science - Hospitality Management
University of Nevada - Las Vegas
Las Vegas, NV12.2025
Skills
- Team Training
- Sales Expertise
- Fluent in Spanish
- Professional Verbal and Written Communication
- Community Relations
- Complaint resolution
- Flexible and Adaptable
Timeline
Field Staff Member
Hello Destination Management
06.2023 - Current
Lead Student Marketeer
RedBull
05.2023 - Current
Employee Trainer
TopGolf
08.2022 - 04.2023
Front Desk Supervisor
Las Vegas Shuttles Corporation
01.2021 - 09.2022
Lead Hostess
La Mojarra Loca
09.2019 - 07.2021
Bachelor of Science - Hospitality Management
University of Nevada - Las Vegas