Camila Maggiolo
Orlando,FL
Summary
Dynamic and results-driven professional with extensive experience in customer service at Bolay Restaurant, Bacio Ice Cream Shop, and Carvel Car Rental. Proven ability to enhance guest experiences through effective communication and issue resolution. Bilingual and skilled in team collaboration, I consistently prioritize customer satisfaction while improving workflow efficiency. Committed to delivering exceptional service and fostering positive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Bolay Restaurant
Orlando , FL
08.2024 - Current
- Collaborated with team members to ensure efficient daily operations.
- Maintained cleanliness and organization of work areas.
- Provided excellent customer service to enhance guest experiences.
- Participated in team meetings to discuss workflow improvements.
- Greeted customers upon entering the store with a friendly demeanor.
- Worked hard to learn the required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Resolved issues and Complaints Efficiently
Crew Member
Bacio Ice cream shop
Orlando, Florida
02.2024 - 05.2024
- Served customers by taking orders and providing menu recommendations.
- Prepared and served ice cream products according to established recipes.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to create a positive customer experience.
- Operated cash register for processing transactions efficiently and accurately.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Car Rental member
Carvel Car Rental
Orlando, Florida
10.2022 - 09.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05-2025
Skills
- Customer service
- Team collaboration
- Issue resolution
- Effective communication
- Time management
- Workflow improvement
- Bilingual
Certification
- CPR
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Team Member
Bolay Restaurant
08.2024 - Current
Crew Member
Bacio Ice cream shop
02.2024 - 05.2024
Car Rental member
Carvel Car Rental
10.2022 - 09.2023
High School Diploma -
Lake Nona High School
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