Camila Martinez
Miami,Texas
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Known for exceptional organizational skills, ability to multitask, and adaptability to varying guest needs.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
The Quality Inn
Burkburnett, Texas
11.2023 - 10.2024
- Assisted with booking reservations and managing room availability.
- Managed daily cash handling.
- Ensured compliance with hotel policies and procedures.
- Reduced check-in times by 20% through process optimization.
- Maintained cleanliness of lobby area at all times.
- Resolved customer complaints promptly and courteously.
Mental Health Technician
Agape Network
Miami, Florida
08.2021 - 12.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
Education
Associate of Arts - Hospitality Administration And Management
Miami Dade College
Miami, FL06-2024
High School Diploma -
Somerset Academy Charter High School
Homestead, FL06-2021
Skills
- Hard Worker
- Guest services
- Patient Safety management
- Conflict Management
- Time Management
- Clinical documentation
- Administrative Skills
Affiliations
- Dance
- Sing
- Cook
- Work Out
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Agent
The Quality Inn
11.2023 - 10.2024
Mental Health Technician
Agape Network
08.2021 - 12.2022
Associate of Arts - Hospitality Administration And Management
Miami Dade College
High School Diploma -
Somerset Academy Charter High School
Similar Profiles
Summer BondleySummer Bondley
Housekeeping at Comfort Inn and Quality Inn, by Choice HotelsHousekeeping at Comfort Inn and Quality Inn, by Choice Hotels
Alex FloresAlex Flores
Front Office Manager at Quality Inn/Rodeway Inn - Lodging Ventures LLCFront Office Manager at Quality Inn/Rodeway Inn - Lodging Ventures LLC
Javon MathisJavon Mathis
Concierge, Front Desk at Quality Inn and SuitesConcierge, Front Desk at Quality Inn and Suites
Cameron UnderwoodCameron Underwood
Production Technician at Blackbeard OperatingProduction Technician at Blackbeard Operating
JESSE REYES IVJESSE REYES IV
Field Service Representative – DOW at VEOLIAField Service Representative – DOW at VEOLIA