Positive, organized, and compassionate. Expert at maintaining a clean and efficient work environment to ensure top-quality patient care. Capable of making positive impact on patient satisfaction and clinic efficiency.
Work History
Lead Dental Assistant
1 Year 4 Months
Dental Care at Dr Phillips | 05.2025 - Current
Assist dentist during a wide range of dental procedures while anticipating clinical needs and maintaining efficient operatory flow.
Perform digital dental radiographs (X-rays).
Perform intraoral digital scans using Medit and iTero scanners.
Fabricate and place temporary crowns, ensuring proper fit, function, and patient comfort.
Manage laboratory work, including pouring dental models and fabricating whitening trays and retainers.
Oversee inventory management, including monitoring supply levels, placing orders, receiving shipments, verifying order accuracy, and organizing supplies.
Prepare and maintain treatment rooms, ensuring proper cleaning and disinfection.
Operate sterilization equipment and maintain sterilization protocols to ensure compliance with infection-control standards.
Educate patients on proper oral hygiene techniques and post-treatment care.
Assist with patient scheduling, appointment coordination, and front-office responsibilities as needed.
Review treatment plans with patients and provide clarification regarding recommended treatment when needed.
Train and mentor new dental assistants, providing guidance on clinical procedures, office protocols, sterilization, and daily workflow.
Support daily clinical operations by coordinating between the dental team, front office, and patients.
Perform monthly maintenance on all dental equipment.
Dental Assistant Extern
1 Month
Dental Designs at Lakeside Village | 02.2025 - 03.2025
Assisted the dentist in clinical procedures.
Prepared treatment areas and sterilized dental instruments.
Provided patients with instructions on post-treatment care and oral hygiene.
Took X-rays, ensuring correct positioning and patient safety during the imaging process.
Managed patient flow, ensuring they were seated comfortably, provided with necessary information, and prepared for treatment.
Provided chair-side support during dental treatments, passing instruments, and maintaining the sterile field.
Worked closely with other dental professionals, including hygienists and office staff, to ensure a smooth patient experience.
Client Service Representative
2 Years 2 Months
TSG | 10.2022 - 12.2024
Entered orders into a computer database system called ShopWorks.
Assisted customers through a system called Zendesk.
Calculated correct order totals, updated accounts.
In charge of inventory.
Was in charge of replacing damaged or missing products in a timely and efficient manner.
Support clients' needs regarding quotes, order status, tracking, order issues, returns, etc.
Resolve pricing discrepancies immediately and if part of a program, seek to fix the root cause.
Education
Expanded Functions Dental Assistant
Dental Assisting Academy of Central Florida | Orlando | 04-2025