Camila Olea

Performed various front and back office duties appropriate for the OBGYN specialty.

Front Office:

• Check in/check out patients, and schedule patient appointments using eClinical Works (eCW) software.
• Verify/update patient demographic information if needed during each office visit.
• Collect patient payments with the use of Clover software, and make cash payment deposits to the bank by the end of the day.
• Follow HIPAA guidelines for all patients, including patients who have telemedicine appointments.
• Request patient records/lab results from different facilities, and scan those records into the patient's chart.
• Facilitate effective communication between myself and healthcare providers to improve patient outcomes.

Back Office:

• Prep provider charts every morning before the start of the work day.
• Prepare examination rooms thoroughly before each visit, creating a comfortable environment conducive to open communication between provider and patient.
• Record patient vitals (blood pressure, pulse, oxygen, weight, height, fetal movement, and fetal heart tones).
• Collect patient intake and verify/update patient medical history if needed during each office visit before seeing the healthcare provider.
• Provide compassionate support for patients during their visits by addressing their concerns, and alleviate anxiety for patients undergoing testing or examinations.
• Acted as a chaperone for healthcare providers during patient exams.
• Prepared trays for in-office procedures and assisted healthcare providers in those procedures (IUD insertions, colposcopies, endometrial biopsies, IUI procedures, NST, etc).
• Cleaned and sterilized instruments using the proper cleaning protocols.
• Organized medical supply inventory effectively by logging supplies that were delivered in office, and stocked examination rooms with those supplies.