Megan Turner
Summary
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concierge Medical Assistant
MultiCare Health
05.2022 - Current
- Provided compassionate support during diagnostic procedures, alleviating anxiety for patients undergoing testing or examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Managed patient records with meticulous attention to detail, maintaining confidentiality and HIPAA compliance.
- Conducted comprehensive patient intake interviews, gathering vital information for accurate diagnosis and treatment planning.
- Cultivated a welcoming atmosphere in the clinic, greeting patients warmly upon arrival and addressing their needs promptly to ensure satisfaction.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant General and Colorectal Surgery
MultiCare Health
01.2020 - 01.2022
- Handled billing procedures effectively, working closely with insurance companies to ensure accurate claims processing and timely reimbursements for services rendered.
- Assisted physicians with minor procedures, ensuring a safe and comfortable experience for patients.
- Assisted in the training of new Medical Assistants specialists by sharing best practices regarding clinical procedures and administrative duties.
- Managed inventory of medical supplies, ensuring availability of necessary items for optimal patient care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs following surgery.
Women's Health Medical Assistant
McLeod Regional Medical Center
11.2016 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Education
ABHES And ACICS National Accreditation -
Medical Assistant Certification
04.2015
Associate of Arts -
Tacoma Community College
Tacoma, WA01.2013
Skills
- HIPAA Regulations Understanding
- Strong Communication Skills
- Vital signs monitoring
- Health insurance/ Prior authorizations
- Patient Care Coordination
- Medical Office Procedures
- Time Management Aptitude
- Insurance Verification Knowledge
- Customer Service
- Electronic Health Records
- Specimens collection and processing
- Verifying insurance
Certification
- Licensed Limited X-ray Technician
- HIPPA Compliance Certified
- Experienced in navigating and completing labor and industries paperwork efficiently
- CPR certified
Timeline
Concierge Medical Assistant
MultiCare Health
05.2022 - Current
Medical Assistant General and Colorectal Surgery
MultiCare Health
01.2020 - 01.2022
Women's Health Medical Assistant
McLeod Regional Medical Center
11.2016 - 09.2019
ABHES And ACICS National Accreditation -
Medical Assistant Certification
Associate of Arts -
Tacoma Community College