Stefani Paola Fino
Chicago,Illinois
Summary
I have a Bachelor's degree in Dentistry and several years of experience in administrative roles within healthcare and business settings. I have managed front desk operations, patient intake, appointment scheduling, records management, and financial tasks such as payroll and expense tracking. My experience combines clinical knowledge with strong administrative and organizational skills, making me well-suited for a Healthcare Administrative Assistant role.
Overview
11
11
years of professional experience
Work History
Front Desk Administrative Assistant
Old Orchard Endodontics
09.2025 - Current
- Managed front desk operations, ensuring seamless check-in and check-out processes for guests.
- Coordinated scheduling and appointments, optimizing use of staff resources and facilities.
- Developed and maintained relationships with clients, enhancing customer satisfaction and retention.
- Streamlined filing systems, improving document retrieval efficiency and data organization.
- Assisted with patient documentation and administrative forms, ensuring accuracy and confidentiality.
- Coordinated communication between patients, providers, and administrative staff to support daily operations.
Front Desk Administrative Assistant
Brite Dental Group
02.2022 - 08.2025
- Managed front desk operations, supporting patient intake, check-in, and administrative coordination.
- Scheduled appointments and coordinated calendars to maximize staff efficiency and facility utilization.
- Provided professional client service, strengthening patient relationships and satisfaction.
- Organized and maintained accurate records, ensuring efficient document management and compliance.
- Assisted with patient documentation and administrative forms, ensuring accuracy and confidentiality.
- Coordinated communication between patients, providers, and administrative staff to support daily operations.
Business Administration Assistant
Family-Owned Manufacturing & Distribution Company
01.2020 - 08.2021
- Coordinated scheduling and logistical support for management meetings, optimizing time and resource allocation.
- Streamlined office procedures to improve workflow efficiency and reduce administrative bottlenecks.
- Managed internal correspondence and interdepartmental communication to support operational alignment.
- Assisted in budget planning and expense tracking to ensure financial accuracy and cost control.
- Oversaw daily administrative operations to support business continuity.
- Maintained financial records, including accounts payable and receivable.
- Supported payroll processing and employee payment tracking.
- Analyzed costs and margins to support informed business decisions.
Childcare Provider
Private Family
07.2017 - 08.2019
- Managed schedules and daily routines with attention to detail
- Maintained a high level of organization and responsibility
- Demonstrated strong communication and interpersonal skills
- Handled confidential information with discretion
- Provided reliable support in a fast-paced environment
- Adapted quickly to new responsibilities and expectations
Dentist
La Cofradia Ips
09.2014 - 01.2017
- As a dentist, I was not only responsible for patient care, but also for administrative and operational tasks such as patient scheduling, treatment planning coordination, documentation management, insurance verification, and clinic workflow optimization.
- Diagnosed dental conditions through comprehensive examinations and patient consultations.
- Developed tailored treatment plans to address individual patient needs effectively.
- Performed various dental procedures, including restorative, preventive, and cosmetic treatments.
- Educated patients on oral health practices and post-treatment care for improved outcomes.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Managed patient records, clinical documentation, and compliance with healthcare regulations
- Coordinated patient scheduling, follow-ups, and treatment plans
- Oversaw billing processes and insurance documentation
- Communicated with patients regarding treatment options, costs, and procedures
- Supported clinic operations and daily administrative workflows
- Ensured accurate data entry and maintained organized medical records
Education
Associate in Business Administration - Business Administration
Midwestern Career College
Chicago, IL06-2026
Doctor of Dental Surgery ( Colombia ) - Dentistry
Saint Thomas Aquinas University
Santander,Colombia09-2014
Skills
- Front desk operations & patient intake
- Appointment scheduling & calendar management
- Records management & document organization
- Professional client service & communication
- Basic bookkeeping & accounts receivable
- Microsoft Office (Word, Excel, Outlook)
- Time management & multitasking
- Confidentiality & HIPAA compliance
- Customer service
- Problem-solving
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Administrative Assistant
Old Orchard Endodontics
09.2025 - Current
Front Desk Administrative Assistant
Brite Dental Group
02.2022 - 08.2025
Business Administration Assistant
Family-Owned Manufacturing & Distribution Company
01.2020 - 08.2021
Childcare Provider
Private Family
07.2017 - 08.2019
Dentist
La Cofradia Ips
09.2014 - 01.2017
Associate in Business Administration - Business Administration
Midwestern Career College
Doctor of Dental Surgery ( Colombia ) - Dentistry
Saint Thomas Aquinas University