Courtney Graper
Enid ,OK
Summary
Organized and dependable administrative professional with 7+ years of experience supporting fast-paced offices. Skilled in CRM management, social media scheduling and engagement, onboarding support, and maintaining accurate workflows. Known for strong attention to detail, excellent communication, and the ability to work independently while meeting deadlines.
Overview
9
9
years of professional experience
Work History
Front Desk Administrative Assistant
TPI Human Resources
Enid, OK
08.2018 - Current
- Manage high-volume multi-line phone system and accurately log and relay messages
- Maintain payroll documentation, timecards, medical records, and insurance-related paperwork
- Assist applicants with onboarding, background checks, and employment testing
- Input and maintain accurate employee and client data in company systems
- Respond to general inquiries from employees and clients with professionalism and clarity
- Sort and distribute mail and packages
- Train new front desk team members
- Support Staffing Coordinators with administrative and workflow tasks
Customer Service Representative
David's Bridal
Oklahoma City, OK
07.2017 - 11.2018
- Managed multi-line phone system and scheduled customer appointments
- Assisted customers with inquiries and in-store service needs
- Completed customer documentation and confirmed appointments
- Placed formal gown orders following consultations
- Assigned stylists to clients during check-in
- Assisted with special projects and daily operational tasks
Education
Some College (No Degree) - Occupational Therapy
Brown Mackie College
Oklahoma City, OKHigh School Diploma -
Enid High School
Enid05-2005
Skills
- Administrative Support
- Front Office Operations
- Applicant Intake & Onboarding Support
- Payroll & Record Filing
- Data Entry & Record Management
- Multi-Line Phone Systems
- Client & Employee Communication
- Training & Team Support
- Detail-Oriented & Organized
- Adaptability in Fast-Paced Environments
Timeline
Front Desk Administrative Assistant
TPI Human Resources
08.2018 - Current
Customer Service Representative
David's Bridal
07.2017 - 11.2018
Some College (No Degree) - Occupational Therapy
Brown Mackie College
High School Diploma -
Enid High School