CAMILA PRUDENCIO
Aliso Viejo,CA
Summary
Dependable employee effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
2
2
years of professional experience
Work History
Phlebotomy Extern
RAVINDRA GAUTAM MD
06.2024 - 06.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Supported team members in providing excellent patient care, successfully completing phlebotomy tasks as needed.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
MEDICAL OFFICE REPRESENTATIVE
PROVIDENCE MISSION HERITAGE
08.2023 - Current
- Verified patient insurance eligibility and benefits information through phone or online services(EPIC/designated websites) for Obstetrician/Gynecologist practice in advance for appointments
- Obtained needed information from PCP and HMO payers' to initiate authorizations allowing no more than 48 hours for completion
- Entered/updated demographics into Epic and IDX for new/established patient accounts
- Successfully utilize Epic to schedule Procedures,Ultrasounds, and general visits with OB GYN physicians daily
- Handled Front End Revenue cycle processes including patient check in/check out, and collection of time-of service-payments.
RECRUITER
ALBA CARE SERVICES INC.
09.2022 - 11.2022
- Successfully recruited 50+ prospective foster families for the Community Care Licensing (CCL) and Office of Refugee and Resettlement (ORR) monthly
- Created 100+ new personal files using Microsoft Excel, Google Docs, and Powerpoint to track the necessary documentation for potential foster families certification under CCL and ORR
- Audited/updated currently existing and prospective foster family files to ensure documentation were up to date
- Utilized websites: FFA Web, Guardian, and other Riverside & San Bernardino County pages for foster parents background checks and criminal records
- Cold called potential foster families that showed interest in becoming a foster parent.
ADMINISTRATIVE ASSISTANT
ALBA CARE SERVICES INC.
05.2022 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors providing professional customer service to guests the moment they entered the agency under the Office of Refugee and Resettlement (ORR)
- Translated from English to Spanish and vice versa for foster parents, coworkers, and minors
- Restocked supplies and placed purchase orders bi-weekly to maintain adequate stock levels
- Collected and filed receipts from purchases made by management, employees, and foster parents and created 50+ invoices per month and reports to management, and CCL
- Conducted audits on employee audits, foster parent files, and Unaccompanied Alien Children (UAC) files
- Collected data using Microsoft Excel, Word, Google Documents and Powerpoint on minors and foster parents for daily, weekly, and monthly reports to ORR, management, and CCL.
Education
CERTIFICATE -
PHLEBOTOMY SPECIALIST TRAINING
2024
Skills
- Adaptability
- Fluent Bilingual in Spanish
- Customer Service
- Medical Terminology
- Multi-Line Phone Systems
- Scheduler
- Insurance Verification
- Data Entry Expertise
- Computer Proficiency: Microsoft Excel, PowerPoint, Word Document, Guardian
- First Aid/CPR Certified
- Order of draw
- Blood collection techniques
References
Upon request.
Timeline
Phlebotomy Extern
RAVINDRA GAUTAM MD
06.2024 - 06.2024
MEDICAL OFFICE REPRESENTATIVE
PROVIDENCE MISSION HERITAGE
08.2023 - Current
RECRUITER
ALBA CARE SERVICES INC.
09.2022 - 11.2022
ADMINISTRATIVE ASSISTANT
ALBA CARE SERVICES INC.
05.2022 - 09.2022
CERTIFICATE -
PHLEBOTOMY SPECIALIST TRAINING
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