Camila Reza Ramirez

• Process high-volume daily transactions across cash, card, and digital payments

• Apply discounts and retag merchandise in compliance with store policies

• Process refunds and exchanges accurately while maintaining customer satisfaction

• Maintain speed and accuracy during peak hours in a fast paced retail environment

• Addressed customer concerns efficiently and professionally

• Led training of new cashiers through hands-on coaching and POS guidance

• Processed cash, credit, and digital payments with a focus on security and loss prevention

• Supervised and supported team members during fast-paced shifts

• Maintained a consistently clean and safe living environment for residents

• Built trusting relationships with residents and families to support individualized care

• Monitored and reported client progress and concerns to care coordinators using electronic systems

• Accurately documented daily care, activities, and updates in a mobile reporting app

• Assisted with inventory tracking and maintained stock organized

• Handled time sensitive tasks with accuracy

• Maintained cleanliness and sanitation standards in compliance with food safety regulations