Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Camila Rodriguez

Wake Forest,NC

Summary

Dedicated customer service professional with a proven track record in high-pressure environments, delivering exceptional task efficiency. Demonstrates expertise in cash handling, inventory management, and fostering positive customer interactions. Strong communication and problem-solving skills enhance the ability to adapt to diverse needs, boosting overall satisfaction. Aiming to leverage these competencies to contribute effectively to team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Jiffy Lube
Raleigh, North Carolina
03.2024 - Current
  • Contacted customers about potential service upgrades, new services and account changes.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Provided information about products and services available to customers.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Created a positive guest experience by providing personalized service recommendations.
  • Enhanced customer retention through effective communication of special circumstances impacting satisfaction.
  • Delivered the highest level of customer satisfaction by addressing guest needs and concerns promptly.

Seasonal Worker

Walmart
Wake Forest, NC
07.2023 - 12.2023
  • Organized merchandise displays on the sales floor.
  • Inspected products for quality control purposes prior to stocking shelves.
  • Unloaded delivery trucks and verified accuracy of incoming shipments against invoices.
  • Kept up-to-date on current promotions, policies, and procedures.
  • Ensured compliance with safety regulations while handling merchandise.
  • Moved seasonal merchandise throughout the store to ensure timely availability for major holidays.
  • Prepared for major holidays by efficiently managing and organizing seasonal merchandise.
  • Utilized product knowledge and problem-solving skills to effectively handle and display seasonal merchandise.
  • Displayed products effectively to attract customer attention.
  • Assisted customers in locating products and provided product information.

Cashier

McDonald's
Raleigh, North Carolina
01.2023 - 07.2023
  • Performed daily opening and closing procedures for the register area.
  • Trained new cashiers on proper use of registers and store policies.
  • Processed payments accurately and efficiently.
  • Trained new cashier trainees on cash register operations and order taking.
  • Provided exceptional customer service and ensured accurate order processing.

Education

SCORE Academy
Raleigh, NC
01-2025

Skills

  • POS system operations
  • Accurate Currency Counting
  • Cash Management
  • Prioritization and Scheduling
  • Articulate Expression
  • Patience and empathy
  • Reliable Performance
  • Strong work ethic
  • Customer Complaint Resolution
  • Payment Management
  • Adaptable Knowledge Acquisitor
  • Safety Compliance Coordination

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • MIcrosoft Excel
  • Microsoft Word and PowerPoint

Timeline

Customer Service Associate

Jiffy Lube
03.2024 - Current

Seasonal Worker

Walmart
07.2023 - 12.2023

Cashier

McDonald's
01.2023 - 07.2023

SCORE Academy

Similar Profiles

CREATE PROFILE
Camila Rodriguez