Responsible and ambitious college student seeking to apply my skills and knowledge to a job that will help me grow and gain experience in the workplace.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tony's Fashion
07.2021 - 09.2021
Greets customers in a friendly and polite manner
Assists customers with requests in store and on the phone
Stamps, marks, and tags prices on merchandise
Asses customers needs and wants by answering customer question's and concerns
provides appropriate recommendations
Assists in alterations by fitting the customers and ensuring the desired fit and style
Helps create a positive environment for customers to shop and by
Head Hostess
Grand Lux Cafe
02.2023 - 12.2023
Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests
Streamlined the seating process for increased efficiency and reduced wait times for guests
Trained and mentored new staff members to ensure consistent service quality to restaurant policies
Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival
Coordinated large parties and events, ensuring seamless service from arrival through departure
Monitored dining room operations, identifying areas of improvement in service flow
Managed communication between front-of-house and back-of-house staff for smoother service during peak hours
Served as a liaison between guests and management in addressing concerns or special requests in realtime
Ensured that all opening/closing duties were completed accurately and thoroughly each shift for optimal daily operations.
Cashier
Grand Luxe Cafe
05.2023 - 12.2023
Provided efficient and accurate cash transactions
Handled multiple payment methods securely
Resolved customer complaints professionally, leading to improved customer relations
Provided backup support for other departments when needed, showcasing versatility within the retail environment
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
Worked flexible schedule and extra shifts to meet business needs
Counted money in cash drawers at beginning and end of shifts, while maintaining a balanced cash drawer, ensuring accurate accounting at the end of each shift
Barista
Grand Luxe Cafe
05.2023 - 12.2023
Maintained a clean and organized workspace for optimal productivity and safety
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
Cleaned counters, machines, utensils daily.
Memorized recipes for specialty coffee beverages
Made and served brand-specific café beverages with focus on speed, quality and consistency
To-go-bagger
Grand Luxe Cafe
06.2023 - 12.2023
Increased customer satisfaction by efficiently bagging food and handling fragile items with care
Provided excellent customer service by addressing inquiries and assisting with ingredients used to make the food
Collaborated with team members to maintain adequate stock levels on the sales floor
Supported cashier duties, expediting transactions and minimizing wait times for customers
Efficiently processed large orders during peak hours, maintaining high-quality bagging standards under pressure
Worked together with cashiers to guarantee customer satisfaction
Assisted customers by escorting and placing grocery bags in vehicles
Education
Bachelor of Arts - Political Science in A Pre-Law Track
University of Illinois At Chicago
Chicago, IL
06.2027
High School Diploma -
George Westinghouse College Prep
Chicago, IL
06.2023
Skills
Bagging and Packaging
Clear Communication
Flexible Schedule
Customer Service-Oriented
Effective Multitasking
Strong Work Ethic
Punctual and Dependable
Timeline
To-go-bagger
Grand Luxe Cafe
06.2023 - 12.2023
Cashier
Grand Luxe Cafe
05.2023 - 12.2023
Barista
Grand Luxe Cafe
05.2023 - 12.2023
Head Hostess
Grand Lux Cafe
02.2023 - 12.2023
Sales Associate
Tony's Fashion
07.2021 - 09.2021
Bachelor of Arts - Political Science in A Pre-Law Track