Camilla Barraza
Franklin Park,IL
Summary
Dynamic and dependable Restaurant Hostess, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Bilingual in English and Spanish, I excel in multitasking and maintaining an organized environment, ensuring seamless guest experiences while adhering to food safety regulations.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
EL NAYARITA
05.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
General Studies
New Hope Academy
Arlington Heights, ILSkills
- Excellent interpersonal, communication, and customer service skills
- Dependable and reliable
- Excellent problem-solving, analytical, and troubleshooting skills
- Attention to detail
- Strong multitasking
- Greeting guests
- Quick learning
- Bilingual (English and Spanish)
Timeline
Restaurant Hostess
EL NAYARITA
05.2023 - Current
General Studies
New Hope Academy
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