Camilla Cardozo

Court Monitor and Party Host

Mega Jump Doral

08.2023 - 03.2024

Improved patient well-being by providing compassionate and attentive care.
Conducted regular staff training sessions to maintain a skilled and knowledgeable workforce.
Developed comprehensive safety protocols for all team members, reducing workplace accidents.
Collaborated with other supervisors to develop new programs and events that increased customer engagement at the trampoline park.
Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Supervised children's activities, maintaining happiness, safety and well-being.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Resolved conflict to maintain fun, positive and safe event environments.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Planned parties according to customer specifications.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.