Camilla Clay
Roxboro,NC
Summary
Proven to excel in fast-paced environments, demonstrated by surpassing sales goals at Russell Cellular Verizon Wireless. Adept at fostering customer relations and enhancing satisfaction through exceptional service and empathy. Skilled in cash management and POS system operations, with a strong commitment to team collaboration and workplace safety. Achieved significant improvements in customer return experiences and productivity metrics.
Overview
9
9
years of professional experience
Work History
Wireless Sales Associate
Russell Cellular Verizon Wireless
04.2024 - 01.2025
- Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
- Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
- Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
- Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
Cashier
Hardee’s
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Picker
Dollar General Distribution Center
03.2022 - 11.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Followed safety protocols and procedures to minimize workplace accidents.
Assistant Manager
Foodlion
04.2021 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Nursing Assistant
Alamance Healthcare Center
03.2020 - 12.2020
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Packer
Revlon
03.2016 - 04.2018
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
Education
Dipolma -
Halifax County High
Halifax, VA06.2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Refunds and exchanges
- Product knowledge
- Issue resolution
- POS system operations
- Cash drawer balancing
- Payment collection
- POS systems
- Refund handling
- ID verification
Timeline
Wireless Sales Associate
Russell Cellular Verizon Wireless
04.2024 - 01.2025
Cashier
Hardee’s
10.2023 - 01.2024
Picker
Dollar General Distribution Center
03.2022 - 11.2023
Assistant Manager
Foodlion
04.2021 - 01.2022
Nursing Assistant
Alamance Healthcare Center
03.2020 - 12.2020
Packer
Revlon
03.2016 - 04.2018
Dipolma -
Halifax County High
Similar Profiles
Roland SmithRoland Smith
Wireless Specialist at Russell Cellular Verizon WirelessWireless Specialist at Russell Cellular Verizon Wireless
Natalie RamirezNatalie Ramirez
Wireless Sales Representative at Russell Cellular Verizon WirelessWireless Sales Representative at Russell Cellular Verizon Wireless
Yadel DiazYadel Diaz
Wireless Sales Associate at Russell Cellular Verizon WirelessWireless Sales Associate at Russell Cellular Verizon Wireless