Summary
Overview
Work History
Education
Skills
Professional development and training
Certification
Community Involvement/Leadership
Timeline
Generic

Camilla Dawson Wilson

Cary,NC

Summary

Experience business strategist with a proven track record of driving organizational success through strategic program development, effective team management, and operational excellence. Diverse background spanning roles in management, training, customer support, banking, administration, consulting, and business planning. Adept at leveraging strong problem-solving, critical thinking, and decision-making skills to enhance efficiency, productivity, and profitability. Adaptable and able to thrive in fast-paced, dynamic environments, working independently or as part of a team. Committed to continuous learning and professional development to stay ahead of industry trends and best practices. Experience in leading cross-functional teams and implementing innovative solutions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Project Owner/Senior IT Specialist

SoftPro, Inc.
01.2018 - Current
  • Prepare projects, research information pertinent to each project for developers, manage team workflow from start to finish
  • Review and approve projects completed by developers, ensuring efficiency and accuracy prior to submitting to clients
  • Assist development team by creating and updating files using HTML-based proprietary document coding and integrating them into the firm's real estate closing and title insurance software as needed
  • Lead meetings and presentations
  • Complete individual and team projects effectively, efficiently, and accurately
  • Provide high-quality customer service through client training and software support
  • Conduct internal Document Development Training
  • Develop and maintain training materials for in-house personnel to coordinate team standards and procedures
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Owner/Private Contractor

Distinct Stylze, LLC
01.2013 - 01.2018
  • Managed operations, implemented efficient processes, and optimized resource allocation
  • Reviewed contract employee resumes, coordinated interviews, and conducted training and coaching sessions for sales personnel
  • Offered trusted business consulting solutions for organizational growth, effective leadership, planning, marketing, and event logistics
  • Drafted client contracts, reviewed and updated policies, tracked progress, and updated partners and clients as necessary
  • Increased sales through extensive product knowledge, website maintenance, and social media platforms
  • Responded to customer inquiries related to specific accounts and served as a brand ambassador

Assistant Branch Manager

Woodforest National Bank
01.2006 - 01.2013
  • Reviewed applications, conducted interviews, and managed branch payroll processing
  • Oversaw daily branch operations, including customer service training, branch performance (profit/loss) analysis
  • Analyzed customer needs and assisted in the direction of account management, teller operations, and sales
  • Responsible for cost containment, forecasting, budgeting, financial reporting, cash reconciliation, and processing general ledger accounts
  • Directed branch marketing and sales goals, established business customers, and prepared and closed merchant services deals

Branch Manager/Bookkeeper

Randleman Investment Services
01.2004 - 01.2006
  • Oversaw daily branch operations and prepared accurate financial statements at the end of each quarter
  • Collected and reported monthly expense variances and explanations, performed data entry, cash reconciliation, and accounts payable/receivable
  • Communicated with customers to identify and resolve outstanding payments

Education

Master of Business Administration - Human Resource Specialization

Liberty University
01.2010

Bachelor of Arts Degree - History/English

University of North Carolina At Greensboro
12-2004

Skills

  • Account and Project Management
  • Client and Employee Training
  • Business Development
  • Effective Leadership & Program Development
  • Software Product Knowledge
  • Operations Analysis
  • Critical Thinking
  • Excellent Communication
  • Strategic Planning
  • Time Management
  • Small business operations
  • Relationship Building

Professional development and training

  • Project Management Training
  • Leadership Training
  • Diversity and Inclusion Training
  • Committed to ongoing professional development and staying up-to-date with industry trends and best practices
  • Regularly attend workshops, conferences, and training sessions to enhance skills and knowledge

Certification

  • Project Management Training Certificate
  • Leadership Training Certificate
  • Diversity and Inclusion Training Certificate
  • Customer Success Training Certificate


Community Involvement/Leadership


First Baptist Church of Chapel Hill

Music Director

Oversee the church music ministry, Recruit, train, and manage a team of volunteer musicians and vocalists to participate in the music ministry

Transplant New Member Coordinator

Organize new member orientation sessions to educate attendees on the church's history, ministries, and volunteer opportunities, work closely with the Membership Committee to develop and implement strategies to retain and engage and ensure a smooth integration and process for

new members

Media/AV Team Lead

Manage the church's audio-visual technology, Train and supervis volunteers to operate the media equipment during worship services and special events, Research, and recommend, upgrades to the church's AV infrastructure to enhance the overall quality and experience


Alpha Kappa Alpha Sorority Inc., Gamma Beta Omega Chapter Executive Board Member

Public Relations Chairman-

Serve as the chapter’s media correspondent (media outreach, press releases, news articles, website design and updates, and chapter branding), Responsible for gathering and submitting information to promote awareness of chapter events and community outreach activities

Timeline

Project Owner/Senior IT Specialist

SoftPro, Inc.
01.2018 - Current

Owner/Private Contractor

Distinct Stylze, LLC
01.2013 - 01.2018

Assistant Branch Manager

Woodforest National Bank
01.2006 - 01.2013

Branch Manager/Bookkeeper

Randleman Investment Services
01.2004 - 01.2006

Master of Business Administration - Human Resource Specialization

Liberty University

Bachelor of Arts Degree - History/English

University of North Carolina At Greensboro
Camilla Dawson Wilson