Camilla Harden
New York,NY
Summary
Proven track record in enhancing customer satisfaction and retention, notably at Wag!, by leveraging exceptional customer service and active listening skills. Excelled in fast-paced environments, achieving monthly sales targets with CUTCO through effective problem-solving and teamwork. Skilled in cash register operation and staff training, consistently delivering results beyond employer expectations. Reliable, top-notch sales associate with great customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Dog Caretaker
Wag!
01.2021 - 07.2024
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Enhanced dog owners'' satisfaction by providing attentive care and maintaining a clean environment for their pets.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
Food Service Worker
Mighty Taco
06.2023 - 06.2024
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Set up and broke down food service lines quickly to maintain service flow.
Exhibition Assistant
Summer Fancy Food Show
06.2022 - 06.2024
- Developed relationships with local businesses to secure sponsorships for upcoming exhibitions.
- Managed inventory of exhibition materials, ensuring adequate supplies were available for each event.
- Provided exceptional customer service to exhibition attendees, addressing questions and concerns promptly and professionally.
- Assisted in the successful setup and breakdown of exhibitions, ensuring timely completion and minimal disruption.
Retail Sales Associate
American Eagle Outfitters, Inc
10.2022 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Cashier
Previti Pizza
07.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Halloween Sales Associate
Party City
10.2022 - 10.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
CUTCO
05.2020 - 08.2020
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
1 Year of Business Management - Buffalo
University At Buffalo
Buffalo, United StatesHigh School Diploma -
Baruch College Campus High School
New York, NY06.2021
Skills
- Customer Service
- Active Listening
- Problem-solving abilities
- Customer Relations
- Working Quickly
- Staff Training and Development
- Cash Register Operation
- Multitasking
- Problem-Solving
- Teamwork
Timeline
Food Service Worker
Mighty Taco
06.2023 - 06.2024
Retail Sales Associate
American Eagle Outfitters, Inc
10.2022 - 07.2023
Halloween Sales Associate
Party City
10.2022 - 10.2022
Cashier
Previti Pizza
07.2022 - 01.2023
Exhibition Assistant
Summer Fancy Food Show
06.2022 - 06.2024
Dog Caretaker
Wag!
01.2021 - 07.2024
Sales Associate
CUTCO
05.2020 - 08.2020
1 Year of Business Management - Buffalo
University At Buffalo
High School Diploma -
Baruch College Campus High School
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