Camilla Lugo
Commack,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
Work History
Loader/Pre-Loader
UPS
Farmingville, New York
10.2020 - Current
- Organized warehouse inventory.
- Provided assistance to co-workers when needed.
- Communicated effectively with drivers regarding any discrepancies between shipment documents and actual load.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
Manager
Island Empanada
Medford, New York
05.2021 - 04.2025
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
Server/Assistant Manager
Uno Pizzeria & Grill
Bayside, New York
04.2010 - 01.2019
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Ensured compliance with all food safety regulations and established quality standards.
Server
Buccaneer Dinner
East Elmhurst, New York
03.1996 - 02.2010
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
Education
Some College (No Degree) - Secretarial, Travel & Tourism
Drake Business School
Perth Amboy, NJ05-1988
Skills
- Analytical thinking
- Inventory organization
- Interpersonal skills
- Team training and development
- Customer service
- Performance monitoring
- Effective communication
- Problem solving
- Time management
- Priority setting
- Food running
- Strong work ethic
- Effective customer upselling
- Menu memorization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Manager
Island Empanada
05.2021 - 04.2025
Loader/Pre-Loader
UPS
10.2020 - Current
Server/Assistant Manager
Uno Pizzeria & Grill
04.2010 - 01.2019
Server
Buccaneer Dinner
03.1996 - 02.2010
Some College (No Degree) - Secretarial, Travel & Tourism
Drake Business School
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