Camilla Robinson
Columbia,SC
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
6
6
years of professional experience
Work History
Branch Manager
Security Finance
10.2022 - Current
- Evaluated loan applications to determine creditworthiness and financial stability.
- Collaborated with clients to gather required documentation and clarify loan terms.
- Examined customer loan applications for loan approvals and denials.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Oversaw daily branch operations, ensuring compliance with company policies and industry regulations.
- Analyzed financial reports to identify trends, supporting strategic decision-making for branch growth.
Branch Manager
Auto Money Title Loans
07.2019 - 08.2022
- Led team in delivering exceptional customer service, enhancing client satisfaction and retention rates.
- Managed staff scheduling, optimizing workforce efficiency to meet business demands.
- Processed and verified vehicle title applications for accuracy and compliance with state regulations.
- Assisted customers in understanding title processes, providing clear guidance on required documentation.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Communicated with customers to resolve common title issues.
Education
Bachelor of Science - Marketing
University of South Carolina
Columbia, South Carolina, SC12-2006
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Relationship building and management
Timeline
Branch Manager
Security Finance
10.2022 - Current
Branch Manager
Auto Money Title Loans
07.2019 - 08.2022
Bachelor of Science - Marketing
University of South Carolina