Camilla Romero
San Diego,CA
Summary
Dedicated result-driven retail professional with years of experience in customer service and sales within the retail industry. Resourceful International Business bilingual student with excellent time management and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Operations Associate
Alo Yoga
San Diego, CA
07.2024 - Current
- Optimizing hourly store replenishments, reaching an average of 90% accuracy completion.
- Executing the inventory management process effectively, with a focus on maximizing inventory accuracy and reducing shrink.
- Supporting the execution of key operational functions, including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
- Maintaining strong visual standards for the sales floor.
Sales Lead Keyholder
Brandy Melville
San Diego, CA
12.2021 - 04.2024
- Ensured security and integrity of the store by opening and closing to protocol standards.
- Provided exceptional customer service by assisting shoppers with product inquiries and styling suggestions.
- Maintained the store's visual appearance by arranging and organizing merchandise according to company guidelines, ensuring that displays are updated weekly.
- Handled cash deposits from registers, conducted accuracy checks through bank runs, and adhered to financial procedures.
- Oversaw employee job positions, delegated responsibilities, and trained new hires.
Education
Bachelor of Science - International Business
San Diego State University
San Diego, CA05-2027
Associate of Science - Business Administration
San Diego Mesa College
San Diego, CA05-2025
Skills
- Exceptional customer service
- Visual merchandising
- Shipping & Receiving
- Inventory Management
- Product Knowledge
- Organizational skills
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Timeline
Operations Associate
Alo Yoga
07.2024 - Current
Sales Lead Keyholder
Brandy Melville
12.2021 - 04.2024
Bachelor of Science - International Business
San Diego State University
Associate of Science - Business Administration
San Diego Mesa College
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