Camille A. Faulkner
Cincinnati,Ohio
Summary
Dynamic sales professional committed to upholding high standards and consistently delivering exceptional results. Proven track record in driving sales growth and enhancing team performance through effective leadership and collaboration. Highly adaptable to changing market needs, fostering a culture of teamwork and innovation. Expertise in strategic planning and customer relationship management facilitates the building of lasting client partnerships and the achievement of organizational goals.
Overview
23
23
years of professional experience
Work History
Sales Supervisor, Flow
GPA Wireless
01.2016 - 01.2019
- Set sales goals and objectives and communicate them to the sales team
- Recruit, train and supervise sales staff and provide coaching and feedback
- Ensure customer satisfaction, address complaints and develop customer service policies
Fine Jewelry Specialist
LVMH Starboard Cruise Services
01.2010 - 01.2015
- Responsible for the development of well-established jewelry sales, selling fine jewelry and watches
- Conducting fine jewelry seminars across the globe on various cruise lines
- Provided expert guidance on fine jewelry selection, ensuring exceptional customer satisfaction.
- Educated clients on product features and care, enhancing their purchasing experience.
- Collaborated with cross-functional teams to optimize inventory management processes.
Relief Manager
Courts JA Ltd
01.2005 - 01.2010
- Received Management training in various areas of business management to oversee various store operations, in the absence of the regular management team, across the island (Jamaica). Areas of training: office management; warehouse and general manager
- Led cross-functional teams to enhance operational efficiency and optimize workflow processes.
- Developed and implemented strategic initiatives to drive sales growth and customer satisfaction.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Mentored staff, fostering professional development and enhancing team performance.
Spanish Teacher
Ministry of Education
01.1996 - 01.2005
- Designing engaging lesson plans aligned with Educational Ministry standards and students’ needs
- Integrating diverse learning methods including grammar exercises, vocabulary building activities and oral communication practice
- Developed engaging lesson plans to enhance student understanding of Spanish language and culture.
- Implemented innovative teaching strategies to facilitate active learning and improve student participation.
- Assessed student progress through various evaluations, providing timely feedback to support academic growth.
- Collaborated with colleagues to integrate cross-curricular themes into Spanish curriculum for enriched learning experiences.
Education
TEACHER TRAINING - SPANISH AND SOCIAL STUDIES MAJOR
THE MICO UNIVERSITY COLLEGE
01.2001
high school diploma - CXC GENERAL PROFICIENCY PASSES IN SPANISH, ENGLISH LANGUAGE, MATHEMATICS, HISTORY, ENGLISH LITRATURE AND GEOGRAPHY
glenmuir high
may pen, clarendon01.1995
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Management support
- Sales team assistance
- Store appearance and merchandising
- Sales training
Professional Development Training
- Security Awareness Training, Bremerhaven, Germany, 01/01/14, Certificate of Training
- Live Firefighting, Bremen, Germany, 01/01/14, Certificate of Training
- Maritime Safety Training, Bremerhaven, Germany, 01/01/13, Certificate of Training
- Crowd Control Management/Crisis Control and Human Behaviour Management, Miami, Florida, 01/01/12, Certificate of Training
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Supervisor, Flow
GPA Wireless
01.2016 - 01.2019
Fine Jewelry Specialist
LVMH Starboard Cruise Services
01.2010 - 01.2015
Relief Manager
Courts JA Ltd
01.2005 - 01.2010
Spanish Teacher
Ministry of Education
01.1996 - 01.2005
high school diploma - CXC GENERAL PROFICIENCY PASSES IN SPANISH, ENGLISH LANGUAGE, MATHEMATICS, HISTORY, ENGLISH LITRATURE AND GEOGRAPHY
glenmuir high
TEACHER TRAINING - SPANISH AND SOCIAL STUDIES MAJOR
THE MICO UNIVERSITY COLLEGE