Camille Anderson
Dallas,TX
Summary
E-commerce Account Manager with expertise in retail merchandising, customer service, and inventory management. Proven ability to manage partner portals for major retailers, ensuring accurate and timely order processing while maintaining high-quality standards. Skilled in visual merchandising, marketing support, and social media engagement, with a talent for enhancing customer satisfaction through personalized service and effective problem resolution. Strong communicator with exceptional attention to detail and multitasking abilities.
Overview
1
1
year of professional experience
Work History
E-Commerce Account Manager
Loloi Rugs
Dallas, TX
03.2024 - Current
- Managed portals for major retailers like Walmart, Rugs Direct, Kohl's, and Home Depot, ensuring timely order processing and shipping.
- Issued return authorizations, processed cancellations, and resolved shipping discrepancies within 24-48 hours.
- Analyzed back-order reports and efficiently filled and released orders based on customer requirements.
- Coordinated with internal departments to resolve issues and enhance customer satisfaction.
- Provided accurate shipping quotes and engaged with customers professionally, offering effective support and solutions.
- Maintained company standards for high-quality service and organized a productive work environment.
- Recorded and maintained comprehensive customer information in the database.
Retail Merchandising Specialist
Beauty Barrage
Dallas, TX
01.2024 - 03.2024
- Executed merchandising strategies for Chanel beauty products, ensuring optimal product placement and inventory management across various retail locations.
- Collaborated with store managers and staff to implement promotional activities and maintain brand standards.
- Conducted regular store visits to assess product displays, stock levels, and compliance with visual merchandising guidelines.
Fashion Merchandising Intern
Annie James Boutique
Wimberley, TX
- 01.2022
- Enhanced customer satisfaction by resolving issues, providing personalized shopping experiences, and recommending merchandise suited to customer budgets and preferences.
- Optimized product presentation through meticulous stocking, replenishing, folding, hanging, and creative merchandising.
- Increased sales by designing well-arranged window displays and mannequins.
- Managed inventory effectively, ensuring accurate stock levels and efficient restocking.
- Contributed to marketing efforts by proofreading content, engaging with the community on social media, and curating stylish outfits for online promotion.
Education
Bachelor of Science - Fashion Merchandising, Business Administration
Texas State University
San Marcos, TX05-2023
Skills
- E-commerce Management
- Customer Service
- Order Processing
- Data Analysis
- Problem Solving
- Communication
- Time Management
- Visual Merchandising
- Microsoft Word, Excel, and PowerPoint
- Marketing Support
- Merchandise Sales
- Attention to Detail
- Copywriting
- Ability to Multitask
- Inventory Tracking
- Social Media Engagement
- Content Creation
- Inventory Management
- Creative Display Design
Timeline
E-Commerce Account Manager
Loloi Rugs
03.2024 - Current
Retail Merchandising Specialist
Beauty Barrage
01.2024 - 03.2024
Fashion Merchandising Intern
Annie James Boutique
- 01.2022
Bachelor of Science - Fashion Merchandising, Business Administration
Texas State University
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