Camille Armstrong

Lead HR operations across 3 offices spanning Michigan and Ohio supporting 600+ employees

• Serve as the primary HR business partner to regional leadership, advising on workforce strategy, employee
  relations, and organizational effectiveness
• Manage 20+ employee relations investigations annually, ensuring compliant workplace outcomes
• Mentored 2-person HR team, enhancing support for multi-site HR operations
• Oversaw college recruiting and internship programs, successfully onboarding 75+ interns annually
• Advise executive leadership on workforce planning, performance management, and compliance strategy across
  multi-site operations.

• Drive strategic HR initiatives, reducing turnover by implementing engagement strategies that increase employee satisfaction scores by 30%.
• Lead full-cycle HR operations for a large-scale workforce, optimizing talent management and workforce planning to align with business objectives.
• Implemented recruitment innovations that reduced time-to-hire by 20% and improved candidate quality throughMichigan Works initiatives.
• Automated key HR processes, improving operational efficiency and significantly reducing manual workload.
• Implemented recruitment innovations that reduced time-to-hire by 20% and improved candidate quality through
  Michigan Works initiatives.
• Strengthened partnerships between management and union representatives, enhancing collaboration and communication across the organization.

• Provided executive-level HR consultation, shaping policies that improved workforce engagement and retention.
• Delivered strategic insights that optimized HR processes, improving organizational effectiveness.
• Led workplace investigations and compliance audits, ensuring adherence to employment laws and fostering fair employee relations practices.
• Managed HR compliance and credentialing for new hires, achieving 100% adherence to healthcare industry regulations.

• Partnered with executive leadership to develop and execute workforce restructuring plans while maintaining
  morale and operational stability.
• Led HR compliance initiatives, reducing legal exposure by 40% through proactive policy development and risk
  management.
• Designed and facilitated strategic training programs to boost managerial effectiveness and employee
  productivity.
• Conducted workplace investigations, collaborated with legal teams, and responded to EEOC claims, ensuring
  compliance and risk mitigation.

• Cultivated expertise in compliance, dispute resolution, and process optimization to enhance efficiency in healthcare claims.
• Utilized data analysis to inform workforce planning and streamline decision-making in benefits administration.
• Reviewed health claims for accuracy and compliance with policies.
• Communicated with providers to clarify claim details and requirements.
• Analyzed data to identify trends in claims processing and resolution.

• Managed benefits administration and leave processes to ensure compliance with federal and state labor laws, minimizing legal risks.
• Developed compensation strategies and ensured payroll accuracy, aligning with organizational policies and
  compliance standards.
• Administered employee benefits programs and managed enrollment processes.
• Coordinated communication between employees and benefits providers for inquiries.
• Implemented changes to benefit plans in compliance with company policies.