Dynamic Loan Specialist and Trainer with a proven track record at Guaranty Bank And Trust Company, enhancing loan processing systems and elevating staff competencies. Excelled in customer assistance and banking knowledge, significantly improving operational efficiency. Known for exceptional communication skills and a team-player attitude, adept at fostering positive client and colleague relationships.
The job is responsible for monitoring and maintaining the bank's loan systems that is used throughout for all lending staff, including front line and back operations. Serves as back up and maintaining functions of Teslar.Responsibilities include monitoring for any issues, responsible for updates and release's and testing of each. Training new employees.