Camille Brown
Carmichael,CA
Summary
Actively seeking a position where advanced skills as a Certified Front and Back office Medical Assistant as well as Degreed Medical Office Administration training can be valued and utilized.
Knowledgeable Medical office assistant with solid background in coordinating referral processes and ensuring seamless communication between patients and healthcare providers. Demonstrated success in managing patient information and facilitating timely referrals. Proven ability to utilize organizational and multitasking skills to enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant/Out source clerk
Apex Systems/Kaiser
08.2024 - Current
- Coordinated referrals to specialists or diagnostic facilities based on physician recommendations
- Participated in quality improvement initiatives aimed at enhancing patient satisfaction scores
- Demonstrated proficiency in using medical software systems for appointment scheduling and billing purposes
- Administered vaccinations according to immunization schedules while maintaining accurate records
- Maintained accurate medical records by documenting patient information, test results, and treatment plans
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Collaborated with healthcare providers to schedule patient procedures and referrals, ensuring timely delivery of care
- Maintained organized filing system for patient records, adhering to HIPAA regulations and facilitating easy retrieval of information
- Assisted in the preparation of medical reports, correspondence, and other documents as required by physicians or administrators
- Verified patient insurance coverage and eligibility for Medicare benefits, reducing claim denials by XX%
- Reviewed medical documentation to ensure proper coding and billing of services provided to Medicare patients
- Collaborated with healthcare providers to obtain necessary documentation for claim submission
- Maintained up-to-date knowledge of Medicare guidelines and regulations related to billing procedures
- Ensured compliance with HIPAA regulations by handling confidential patient information appropriately
- Identified opportunities for process improvement within the referral management system, resulting in increased efficiency and reduced errors by XX%
- Participated in training programs to stay updated on changes in insurance policies, procedures, and industry regulations related to referrals
- Provided excellent customer service by addressing patient concerns or complaints regarding the referral process professionally and empathetically
- Monitored turnaround times for various stages of the referral process ensuring adherence to established timelines
- Participated in team meetings to discuss challenges, share best practices, and brainstorm solutions for process improvement
Certified Medical Assistant/Referral Coordinator
Maxim Healthcare Services
01.2024 - 09.2024
- Reviewed patient records to determine appropriate referrals based on medical necessity and insurance requirements
- Communicated with patients, healthcare providers, and insurance companies to obtain necessary information for referrals
- Followed up on pending referrals to ensure completion within designated timeframes
- Maintained accurate and organized referral documentation in electronic health record system
- Provided education and support to patients regarding their referral appointments, including scheduling, transportation arrangements, and pre-visit instructions
- Assisted in obtaining prior authorizations from insurance companies for specialty procedures or treatments
- Implemented strategies to increase efficiency in the referral process, resulting in reduced wait times for patients seeking specialty care
- Ensured compliance with HIPAA regulations when handling sensitive patient information during the referral process
- Maintained knowledge of insurance guidelines and requirements related to referrals, including pre-authorization criteria
NCMOA / Referral Coordinator
Chestnut Medical Group
10.2021 - 01.2023
- I have been extensively trained to perform all front and back Medical office tasks
- My journey has been quite complex as I began my career in home health and from there became a certified MA, followed by an associates degree in MOA and ending furthering education with a BS in Healthcare
- I am confident that my real time on the job experience as well as education could make me a valuable asset to an organization
- I hope you will allow me an opportunity to elaborate
NCMOA
Express Employment Professionals
07.2018 - 06.2021
- I have obtained an Associates Degree in Healthcare
- I am pursuing a Bachelor's Degree in Healthcare
- I have graduated as a Medical Office Administrator
- I have graduated as a Medical Assistant
- I have experience through employment
- Can start tomorrow
Education
Bachelor's degree - Healthcare Management
San Joaquin Valley College
Fresno, CA09-2025
Associate's degree - Healthcare Management
San Joaquin Valley College
Fresno, CA04.2022
Certificate - Medical Assistant
San Joaquin Valley College
Fresno, CA08.2018
Diploma -
Argus high school
Ceres, CA06.1999
Skills
- ICD Coding Accuracy
- EPIC Experience
- Clerical Experience
- Filing
- Basic Computer Skills
- Office Management
- Microsoft Excel
- Epic
- Information management
- ICD-10 Proficiency
- Phone Etiquette
- HIPAA
- Supervising experience
- Interviewing
- Microsoft Word
- Medical office experience
- Management
- CPT Coding
- EHR
- Computer skills
- Analysis skills
- Medical Terminology
- Vital Signs
- Customer Service Skills
- Front desk
- EMR systems
- Social work
- Medical receptionist
- Project management
- Sales
- Physiology Knowledge
- Employee Orientation
- Microsoft Outlook
- Insurance Verification
- Medical Records
- Referrals
- Venipuncture
- Documentation review
- Schedule management
- Schedule Appointments
- Negotiation
- Outside sales
- Phlebotomy
- Driving
- Customer service
- Upselling
- Typing
- Scheduling
- Medical coding
- Blood Draws
- Laboratory experience
- Triage
- Care plans
- Anatomy Knowledge
- Direct Care
- Quality assurance
- Medical Billing
- Transcription
- CPR Certified
- EKG
- Urinalysis
- Injections
- Patient Care
- Writing skills
- Microsoft office
- Receptionist
- B2B sales
- Laboratory Experience
- Caregiving
- Organizational skills
- Communication skills
- Medical Scheduling
Certification
- Bachelor Degree Healthcare Management, 01/01/23, Present
- Certified Medical Assistant, 06/01/18, Present
- Nationally Certified Medical Office Administrator, 01/01/22, 01/01/24
- BLS Certification, 11/01/18, 11/01/24
- CPR Certification, 06/01/23, 06/01/24
- National Certified Medical Office Administrator, 04/01/22, 04/01/24
- Certified Medical Assistant (NCMA), 03/01/18, 03/01/23
- HIPAA, 03/01/18, 03/01/23
- CPR/First Aid, 01/01/18, 01/01/23
- Driver's License
Groups
- Creative writing club, Present
- Medical assisting club, Present
Timeline
National Certified Medical Assistant/Out source clerk
Apex Systems/Kaiser
08.2024 - Current
Certified Medical Assistant/Referral Coordinator
Maxim Healthcare Services
01.2024 - 09.2024
NCMOA / Referral Coordinator
Chestnut Medical Group
10.2021 - 01.2023
NCMOA
Express Employment Professionals
07.2018 - 06.2021
Associate's degree - Healthcare Management
San Joaquin Valley College
Certificate - Medical Assistant
San Joaquin Valley College
Diploma -
Argus high school
- Bachelor Degree Healthcare Management, 01/01/23, Present
- Certified Medical Assistant, 06/01/18, Present
- Nationally Certified Medical Office Administrator, 01/01/22, 01/01/24
- BLS Certification, 11/01/18, 11/01/24
- CPR Certification, 06/01/23, 06/01/24
- National Certified Medical Office Administrator, 04/01/22, 04/01/24
- Certified Medical Assistant (NCMA), 03/01/18, 03/01/23
- HIPAA, 03/01/18, 03/01/23
- CPR/First Aid, 01/01/18, 01/01/23
- Driver's License
Bachelor's degree - Healthcare Management
San Joaquin Valley College
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