Maria Alonzo
Plano,TX
Summary
To secure a position in the medical environment that will allow me to utilize, as well as enhance my skills in the field of medicine with opportunities for advancement.
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
National Register Certified Medical Assistant
Texas Health Family Care
Dallas, Tx
03.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and vaccines under provider supervision.
- Maintained accurate patient records using electronic health systems.
- Scheduled appointments and managed patient flow efficiently.
- Coordinated referrals to specialists for comprehensive patient care.
- Collaborated with team members to enhance overall clinic operations.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
National Registered Certified Medical Assistant
TX Health Resources
Denton, USA
02.2024 - 03.2025
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Maintained accurate medical records by documenting patient information, test results, and treatment plans
- Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
- Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
- Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
- Managed inventory of medical supplies and equipment to ensure availability for daily operations
- Provided compassionate emotional support to patients during their healthcare journey
- Implemented electronic health record (EHR) system resulting in improved accuracy of documentation
- Trained new medical assistants on clinical procedures, office protocols, and HIPAA compliance
- Ensured compliance with infection control standards through proper handling of biohazardous materials
- Administered vaccinations according to immunization schedules while maintaining accurate records
- Participated in quality improvement initiatives aimed at enhancing patient satisfaction scores
- Demonstrated proficiency in using medical software systems for appointment scheduling and billing purposes
- Counseled patients on lifestyle modifications such as diet changes or exercise routines under the guidance of healthcare providers
- Maintained strict confidentiality when handling sensitive patient information per HIPAA regulations
- Collaborated with physicians to develop patient education materials on various medical conditions and treatment options
- Provided support during medical emergencies by assisting with CPR, first aid, or other necessary interventions
- Managed medication inventory, including ordering, restocking, and monitoring expiration dates
- Demonstrated proficiency in administering injections, intravenous therapy, and wound care procedures
- Collaborated with laboratory staff to ensure timely processing of specimens for accurate test results
- Assisted physicians during physical examinations by preparing equipment and supplies needed
- Performed administrative tasks such as answering phone calls, scheduling appointments, and managing patient records
Certified Medical Assistant
Texas Health Family Care of Flower Mound
Flower Mound, USA
03.2020 - 02.2024
- Primary Nurse for Hilary Bates, PA-C
- Calls, Making Appointments
- Set up for Pap Smears
- Work up Patients - Vital Signs, Urinalysis, Phlebotomy, Injections
Medical Assistant
TX Health Resources - Internal Medicine of Frisco
Frisco, USA
03.2018 - 03.2020
- Primary Nurse for Dr. Luke Ouyang, M.D. - messages, Phone Calls, Making Appointments
- Set up for Pap Smears
- Work up Patients - Vital Signs, Urinalysis, Phlebotomy, Injections
Medical Assistant
Gulf Coast Health Clinic
Port Arthur, USA
06.2017 - 11.2017
- Assisting patient to the room, Vital signs, Injection, EKG
Medical Assistant
VISTA RIDGE FAMILY PHYSICIANS
Lewisville, USA
03.2014 - 04.2017
- Primary Nurse for Dr. Pamela Cruz - messages, Phone Calls, Making Appointments
- Set up for Pap Smears
- Work up Patients - Vital Signs, Urinalysis, Phlebotomy, Injections
Medical Assistant
Urology Clinic of North Texas
Plano, USA
12.2013 - 03.2014
- Maintain accurate records of patients care, condition, progress and concerns
- Monitor vital signs, such as blood pressure and pulse
- Responded appropriately to the physician directions
- Provided pre- and pro-operative care
- Maintain a clean, healthy and safe environment
- Assisted in cleaning catheterization and bladder irrigations.
Medical Assistant
Gulf Coast Health Clinic
Port Arthur, USA
01.2013 - 05.2013
- Company Overview: Mental Health Clinic
- Maintain accurate records of patient care, condition, progress and concerns.
- Monitored Vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Obtain information about clients medical history, drug history, complaints and allergies
- Maintained a clean, healthy and safe environment
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Mental Health Clinic
Medical Assistant
VISTA RIDGE FAMILY PHYSICIANS
Lewisville, USA
04.2010 - 12.2012
- Primary Nurse for Dr. Pamela Cruz - messages, Phone Calls, Making Appointments
- Set up for Pap Smears
- Work up Patients - Vital Signs, Urinalysis, Phlebotomy, Injections
Medical Assistant
Prestonwood Urology
Plano, USA
03.2008 - 04.2010
- Work up Patients - Vital, Urinalysis, Flow Rate, Bladder Scan, Phlebotomy, Injection, Sanitize Exam Room
- Assist with Procedure - Prostate Biopsy, Cystoscopy
- Scheduler - Hospital Surgery Scheduler, Pre Authorization, Pre-Op Scheduler
- Order Supplies
Medical Assistant
Phoenix Associates
Highland Village, USA
12.2005 - 09.2008
- Primary Nurse for Dr. Bruce Linden - Messages, Phone calls, Making Appointments
- Assist with Procedures - Minor cuts - Pap Smears
- Work up Patients - Vital Signs, Urinalysis, Phlebotomy, Injections
- Referral Coordinator
Education
RN (Associate) -
Collin County Community College
Frisco, TXMedical Ass
ATI Vocational Training
Dallas , TX 10.1998 - 10.1999
Skills
- Documentation review
- EMR Systems
- Computer literacy
- Computer operation
- Typing
- Medical Office Experience
- Medical Coding
- Time management
- ICD-9
- Microsoft Word
- QuickBooks
- Anatomy Knowledge
- Medical Records
- Customer service
- Part-time healthcare role
- Healthcare management
- Multi-line phone systems
- Ob/Gyn
- Organizational skills
- Medical Billing
- Data entry
- CPT Coding
- Vital Signs
- Transcription
- Patient Care
- Medical management
- Computer skills
- Phlebotomy
- Communication skills
- Budgeting
- Medication administration
- Microsoft Office
- ICD-10
- Blood sampling
- ICD coding
- Family medicine
- Office management
- Insurance Verification
- PHLEBOTOMIST
- Writing skills
- Medical Scheduling
- Microsoft Outlook
- NCQA standards
- Venipuncture
- Clinic
- EMR - Epic
- Phone communication
- Microsoft Teams
- Electronic health records management
- Practice management
- Patient observation
- Maintaining patient confidentiality
- Experience Administering Injections
- Business management
- Microsoft Excel
- Supervising experience
- Phone etiquette
- Accounting
- Flow cast
- Copia
- IDX
- Instrument
- Preparation
- EKG's
- Sterilization
- Injections
- CPT Codes
- EMR (Epic)
- Patient triaging
- Electronic health records
- Laboratory testing
- Appointment scheduling
- Medical terminology
- Team collaboration
- Injection administration
- Telephone etiquette
- HIPAA compliance
- Sample collection procedures
- Wound care
- HIPAA protocols
- Ear irrigation
- Medical terminologies
- Prescription refills
- Simple dressings
- Prior authorization processing
- Teamwork
- Referral coordination
- Teamwork and collaboration
Certification
- Certified Medical Assistant (AAMA) - 10/01/09
- Certified Medicare Compliance Officer (CMCO)
- CMOM
- NCMA
- Non-CDL Class C
- ACLS Certification
- Driver's License
- Certified Phlebotomy Technician
- RMA
- CCMA Certification
- NRCMA
- Medical License
- BLS Certification
- Certified Medical Assistant
- CPR Certification
Languages
- Spanish, Beginner
- English, Fluent
Timeline
National Register Certified Medical Assistant
Texas Health Family Care
03.2025 - Current
National Registered Certified Medical Assistant
TX Health Resources
02.2024 - 03.2025
Certified Medical Assistant
Texas Health Family Care of Flower Mound
03.2020 - 02.2024
Medical Assistant
TX Health Resources - Internal Medicine of Frisco
03.2018 - 03.2020
Medical Assistant
Gulf Coast Health Clinic
06.2017 - 11.2017
Medical Assistant
VISTA RIDGE FAMILY PHYSICIANS
03.2014 - 04.2017
Medical Assistant
Urology Clinic of North Texas
12.2013 - 03.2014
Medical Assistant
Gulf Coast Health Clinic
01.2013 - 05.2013
Medical Assistant
VISTA RIDGE FAMILY PHYSICIANS
04.2010 - 12.2012
Medical Assistant
Prestonwood Urology
03.2008 - 04.2010
Medical Assistant
Phoenix Associates
12.2005 - 09.2008
Medical Ass
ATI Vocational Training
10.1998 - 10.1999
RN (Associate) -
Collin County Community College