Camille Carde
Allentown,PA
Summary
Psychology student looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EDUCATION CONSULTANT
NYC DOE OFFICE OF TEACHER RECRUITMENT AND QUALITY
04.2022 - Current
- Provide communications, operational, and case management support for the Alternative Certifications and Extensions team
- Resolve Zendesk tickets for current, future, and past cohorts, monitoring attendance, crafting notices as issue logs are filed, brainstorming ways to streamline processes in weekly meetings.
FREELANCE WRITER
VIRTUAL CLIENTS
07.2021 - 04.2022
- Worked with new business owners to develop website copy, edit social media and website copy, and develop aligned branding and partnership decks for future use; additional work planning and communication support as needed.
COLLECTIONS SPECIALIST I
WORLDWIDE EXPRESS
06.2019 - 10.2020
- Worked with past due clients to ensure invoices were received and payments were submitted in a 3rd party logistics B2B setting
- Constructed creative, varied plans to get accounts paid current
- Assessed risk for account managers to minimize company exposure
- Assisted with disputing billing discrepancies assessed by carriers and other general customer service requests.
Education
Associate Degree - Psychology
Northampton Community College
05.2023
Skills
- Microsoft Office - Advanced
- CRM (Salesforce) - Advanced
- CRM (Zendesk) - Advanced
- Strong Time Management Skills
Certification
Community Health Worker
Languages
Spanish
Native or Bilingual
Timeline
EDUCATION CONSULTANT
NYC DOE OFFICE OF TEACHER RECRUITMENT AND QUALITY
04.2022 - Current
FREELANCE WRITER
VIRTUAL CLIENTS
07.2021 - 04.2022
COLLECTIONS SPECIALIST I
WORLDWIDE EXPRESS
06.2019 - 10.2020
Associate Degree - Psychology
Northampton Community College
Community Health Worker
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