Summary
Overview
Work History
Education
Skills
Timeline
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Camille Cooper

Camille Cooper

Collinston,LA

Summary

Reliable and self-motivated Business Professional demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.

Overview

3
3
years of professional experience

Work History

Customer Service Advisor II-PRO

Concentrix
09.2022 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
  • Explained charges, fees, terms of sales and service agreements to customers daily.

Manager

Madison Loans
03.2021 - 11.2021
  • Conduct all open/close procedures.
  • Complete all bank transactions.
  • Take, process and close all loans.
  • Adhere to office policies and procedures to maintain regulatory and legal compliance.
  • Eliminated inefficiencies and process gaps to improve function of the office.
  • Review applications for open positions and made knowledgeable hiring recommendations.
  • Recruit and hire qualified candidates to fill open positions.
  • Deliver level of service to customers in effort to build upon relationships for future clients.


Assistant Manager

Family Dollar
04.2020 - 03.2021
  • Cashiered and stocked.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Supported sales management initiatives to optimize business development.

Education

High School Diploma -

Ruston High School
Ruston, LA
05.1992

Skills

  • Marketing
  • Sales Techniques
  • Staff development
  • Project management
  • Issue and conflict resolution
  • Key accounts and territory management
  • Workforce Management
  • Microsoft Office
  • Clerical
  • Organization
  • Customer service

Timeline

Customer Service Advisor II-PRO

Concentrix
09.2022 - Current

Manager

Madison Loans
03.2021 - 11.2021

Assistant Manager

Family Dollar
04.2020 - 03.2021

High School Diploma -

Ruston High School

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Camille Cooper