Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Communications position. Ready to work with others to achieve common goal of company success.
Overview
2
2
years of professional experience
Work History
Team Member
UPS Store
06.2020 - 08.2022
Greeted and assisted customers
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Worked as a productive and positive team member to package and ship parcels, organize mailboxes, fax documents, and more
Worked the register completing transactions and closing it out at the end of day
Worked with customers to ensure all their needs were met.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Education
Bachelor of Arts - Strategic and Legal Communications
Howard University
Washington, D.C.
05.2025
Bachelor of Arts degree - Strategic and Legal
Communications, Public Relations
Community, Development
Skills
Proficiency in Microsoft Office
Social media management
Content creation
Adaptability, Crisis Management, and Decision Making
Effective written and verbal communication
Public speaking and presentation skills
Familiarity with communication software (eg, Adobe Creative Suite, Canva)
Active listening
Attention to Detail
Following Instructions and Willingness to Learn
Time Management
Meeting Deadlines
Timeline
Team Member
UPS Store
06.2020 - 08.2022
Bachelor of Arts - Strategic and Legal Communications
Howard University
Bachelor of Arts degree - Strategic and Legal
Communications, Public Relations
Community, Development