Julianna Riffett
Hiram,OH
Summary
Organized Administrative Assistant with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.
Overview
7
7
years of professional experience
Work History
BRANCH COORDINATOR/SOCIAL MEDIA, TEAM MEMBER
RE/MAX Traditions
Chagrin Falls , OH
10.2019 - Current
- Generate custom content for the real estate market on social media and office events
- Works closely with realtors processing paperwork for listings and closings
- Maintain computer and phone systems and provided technical assistance for the entire office
- Manage multiple tasks and met time-sensitive deadlines
Client Relations Specialist
Keller Williams Living
Solon , OH
03.2019 - 08.2019
- Created content for social media outlets like, and Instagram
- Examined, categorized and sorted incoming documents
- Managed and organized social events for clientele
- Assisted real estate agent in all aspects of business operations.
Server, Hostess, Line Cook
Welshfield Inn
Troy Township, OH
07.2014 - 03.2019
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Swiftly and successfully resolved conflict resulting in customer satisfaction
- Coordinated with waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service
- Coordinate 50-100 reservations per shift through phone and Open Table Platform
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
Education
Bachelor of Science - Criminology
Cleveland State University
Cleveland, OH12.2020
Skills
- Verbal and Written Communication
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Proficiency in Microsoft Office
- Document and Records Management
Timeline
BRANCH COORDINATOR/SOCIAL MEDIA, TEAM MEMBER
RE/MAX Traditions
10.2019 - Current
Client Relations Specialist
Keller Williams Living
03.2019 - 08.2019
Server, Hostess, Line Cook
Welshfield Inn
07.2014 - 03.2019
Bachelor of Science - Criminology
Cleveland State University
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