Camille Garcia

Assisted Granite Hills Healthcare and Wellness Centre residents with bathing, dressing, and grooming & daily living assistance (ADLs), monitored vital signs including blood pressure, pulse rate, oxygen saturation, respiration rates and reported changes to nursing staff, infection control & safety procedures, safely assisted with mobility support, transfers using gait belts, and assistance with ambulation, repositioned residents to support comfort and skin care, measured and recorded food/ liquid intake and output and assisted residents with feeding when necessary, responded quickly to emergency situations involving sudden illness or injury, performed housekeeping duties such as changing linens and cleaning bathrooms when necessary, maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status, fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets, strong communication and bedside manner

Patient care & daily living assistance, vital signs monitoring & accurate documentation, infection control and safety procedures, patient comfort, hygiene, and nutritional support, collaboration with nurses and other healthcare teams, observed and reported unusual symptoms and changes to charge nurse, answered call lights promptly and responded to patient needs accordingly, supported safe transfers using wheelchairs and gait belts, assisted residents in preparing for activities and social programs, exhibited compassionate care and communication, collected specimens for testing purposes upon request from physicians or nurses

Efficiently managed the front desk, serving as the first point of contact for customers, demonstrated excellent customer service skills, seating customers promptly according to party needs, answering phone inquires to schedule and confirm reservations, record takeout orders and respond to service questions, coordinated with servers and managers to support a seamless dining room experience/ flow, monitored lobby cleanliness and organized menus, silverware and guest materials, resolved guest concerns calmly while maintaining service standards, assisted servers in bussing tables when needed during busy periods, elevated the restaurant's ambiance and customer satisfaction levels