Dynamic public sector professional with extensive experience in interview techniques and detailed report writing, ensuring compliance while effectively guiding clients. Proven ability to communicate effectively and build strong relationships.
Overview
22
22
years of professional experience
Work History
Pre-Sentence Investigator
Idaho Department of Corrections
06.2023 - Current
Conduct interviews with witnesses and suspects to obtain information related to cases.
Run background checks of individuals to obtain data on character, financial status and personal history.
Provide guidance, referrals, and general assistance to individuals under IDOC community supervision.
Frequently connect with internal and external customers, exhibiting excellent public relations expertise.
Maintain accurate documentation of investigation findings and actions taken.
Prepare detailed reports summarizing investigative activities and results.
Court Clerk II
Bonneville County Criminal Court
11.2020 - 06.2023
Addressed inquiries from the public regarding fine balances, suspensions, citations, and court appearances.
Participated in court hearings and recorded case updates using the State's Odyssey Database system.
Prepared and submitted warrants, No Contact Orders, and Summons for court proceedings.
Trained new clerks on court procedures and administrative tasks.
Video Coordinator – Forms and Records Analyst 2
WA State Patrol
03.2020 - 10.2020
Managed COBAN in-car camera system for WA State Troopers, including onboarding new users.
Facilitated troubleshooting and replacement of defective devices within mobile systems.
Collaborated with law enforcement to document critical incidents.
Managed video archiving and retrieval systems for efficient access.
Supported investigations by providing relevant video evidence to officers and analysts.
Police Service Technician/FTO
City of Vancouver
06.2016 - 02.2020
Handled inquiries and received information and complaints from citizens via telephone and in-person.
Trained new Police Technicians and evaluated daily performance.
Prepared detailed crime reports through in-person and telephone interviews with victims.
Gathered evidence, photographs, and fingerprints at crime scenes.
Attended career fairs to attract potential candidates.
FDA Tobacco Inspector
WA Liquor & Cannabis Board
12.2014 - 06.2016
Ensured regulatory compliance through detailed inspections of licensed establishments.
Recruited and supervised youth Investigative Aides for tobacco compliance checks.
Collected evidence using effective inspection techniques for case resolutions.
Partnered with local law enforcement for effective regulatory enforcement actions.
Communications Officer 1
WA State Patrol
11.2003 - 11.2014
Coordinated emergency response through efficient radio communication management.
Dispatched police, fire, and EMS units according to established procedures.
Accurately documented all received communications via phone and radio transmissions.
Prioritized urgent situations while monitoring multiple incoming calls effectively.
Researched vehicle registrations and warrants to assist officers during traffic stops.
Maintained composure in stressful situations, focusing on critical tasks.