Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Camille Halkias

Odessa,FL

Summary

Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Allstate Corp
Tampa,, FL
07.2024 - Current
  • Evaluated policy provisions, applicable laws, and other relevant information to determine claim payments or denials.
  • Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
  • Provided guidance to claimants regarding the claims process and documentation needed for payment processing.

Independent Claims Adjuster

Legacy Claims Adjuster
11.2023 - 03.2024
  • Increased client satisfaction by efficiently resolving insurance claims disputes and providing timely updates.
  • Reduced processing time with thorough investigations and documentation of claim details accurately.
  • Collaborated with field adjusters, maintaining clear communication to expedite claim resolutions.
  • Navigated complex policy guidelines to ensure accurate claim evaluations and fair settlements for clients.

Senior Property Claims Adjuster

USAA
06.2015 - 11.2023
  • Reduced company liability risks with thorough investigations and detailed documentation of property claims.
  • Enhanced customer satisfaction by promptly addressing concerns and providing clear explanations of policy coverages.
  • Assisted in developing training materials for new adjusters, sharing expertise to improve overall team performance in handling complex property claims.
  • Mentored 10 junior adjusters, providing support and guidance as they navigated the complexities of property claims adjusting.

Receptionist

Fast Track Urgent Care
07.2014 - 05.2015
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved check in process, reducing wait times by at least 10 minutes and increasing client satisfaction.

Sales Lead/ Manager

The Limited
09.2011 - 10.2014
  • Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
  • Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
  • Managed a high-performing sales team of 10 associates, ensuring consistent achievement of targets and goals.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.

Education

MBA - Business Administration

Saint Leo University
06.2020

Bachelor of Science -

University of South Florida
12.2014

Skills

  • Claims Management
  • Claims Investigation
  • Easily Adaptable
  • Policy Interpretation
  • Restoration Knowledge
  • Insurance policy coverage knowledge
  • Advanced oral and written communication skills
  • Manager Delegate
  • New employee trainer/ coach

Certification

  • Licensed Claims Adjuster 620 License
  • Xactimate Level 1
  • Senior Claims Law Associate

Affiliations

  • Member of Saint Johns Greek Orthodox Church Women's Club
  • Member of neighborhood HOA spirit committee

Timeline

Claims Adjuster

Allstate Corp
07.2024 - Current

Independent Claims Adjuster

Legacy Claims Adjuster
11.2023 - 03.2024

Senior Property Claims Adjuster

USAA
06.2015 - 11.2023

Receptionist

Fast Track Urgent Care
07.2014 - 05.2015

Sales Lead/ Manager

The Limited
09.2011 - 10.2014

MBA - Business Administration

Saint Leo University

Bachelor of Science -

University of South Florida

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Camille Halkias