Camille Hillsamer
Jacksonville,FL
Summary
I am a motivated, personable professional with a have a strong background in Special Education and leadership with an emphasis in Pre-K to 5th grade. An energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to an open, communicative culture where employees feel empowered to contribute to the company’s success. I demonstrate the talent and ability to adapt to different situations resulting in the ability to identify and resolve issues quickly and efficiently, while maintaining a high level of customer satisfaction. I thrive in deadline-driven environments, excel in team-building skills, am organized and a dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. I am an experienced supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Supervisor, Title I
Duval County School District Federal Programs
02.2023 - Current
- Supervised and mentored programmatic team, resulting in increased customer satisfaction ratings
- Coordinated daily operations of Title I Programmatic Team with improved customer service quality
- Established and maintained effective relationships with staff and customers with excellent customer satisfaction
- Plans, monitors, and appraises job results and conducts performance reviews
- Conducts trainings to staff and to Duval County School District parents
- Implements and enforces systems, policies, and procedures
- Parent Involvement coordinator
- Monitor Compliance for assigned schools
- School visits for compliance and inventory
- Provide support to Title I schools
- Monitor and assist schools with Parent Engagement plans
- Provide training to school personnel as needed
- Evaluated employee performance and coached and trained to improve weak areas
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Achieved results by working with staff to meet established targets
- Conducted routine checks to ensure quality and compliance with established specifications.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Title I Programmatic Specialist
Duval County School District Federal Programs
06.2018 - 02.2023
- Established and maintained effective relationships with staff and customers with excellent customer satisfaction
- Listened and responded to customer requests and forwarded necessary information to superiors
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs
- Conducts trainings to staff and to Duval County School District parents
- Followed all company policies and procedures to deliver quality work
- Implements and enforce federal compliance standards
- Maintained current understanding of, compliance standards and best practices
- Parent Involvement coordinator
- Monitor Compliance for assigned schools
- School visits for compliance and inventory
- Provide support to Title I schools
- Monitor and assist schools with Parent Engagement plans
- Provide training to school personnel as needed.
ESE Staffing Services Coordinator
Orange County School District
08.2016 - 06.2017
- Supervised ESE Department
- Taught ESE classes, worked with parents, wrote IEPs and
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Fostered positive work environment through comprehensive employee relations program
- Writing and monitoring 504 documents
- Monitoring Compliance of services for ESE students
- Behavior Team Lead – Writing FBA/PBIP
- Professional Development/Inservices for Staff
- Conducted Parent Meetings/Informational ESE Sessions
- Worked with Principal to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Guidance duties: suicide prevention, homeless liaison, counseling recommendations, character awareness.
- Developed a comprehensive understanding of client requirements, enabling tailored workforce solutions that met specific organizational goals.
ESE Staffing Services Coordinator
Seminole County School District
08.2015 - 06.2016
- Worked with a variety of schools to ensure incompliance with federal IDEA guidelines
- Teaching classes, working for parents, writing IEP
- Writing and monitoring 504's
- Monitoring Compliance of services for ESE students
- Professional Development/Inservices for Staff
- Worked with schools to achieve compliance of all IEP's, ensure parent satisfactions of services and IEPs.
- Developed a comprehensive understanding of client requirements, enabling tailored workforce solutions that met specific organizational goals.
ESE Specialist/Dept. Supervisor/SLP
Broward County School District
08.2004 - 11.2014
- Supervise ESE Department
- Providing SLP and ESE services to students Pre-K-5th Grade
- Working with parents to help them understand the IEP process and to determine the best goals, accommodations, modifications needed on an IEP
- Advocating for parents
- Listened and responded to customer requests and forwarded necessary information to superiors
- Interpreted clients' needs and introduced services to fit specific requirements
- Analyzed student data and trends to identify opportunities for improvement
- Created and delivered presentations to internal and external stakeholders to provide information related to IDEA/IEPs/parent engagement
- Conducted regular reviews of operations and identified areas for improvement
- Devised and implemented processes and procedures to streamline operations
- Created and managed project plans, timelines, and budgets
- Developed and implemented customer service policies to enhance satisfaction
- MTSS coordinator/RtI Chairman
- Administrative Designee
- Hiring of ESE paraprofessionals and yearly evaluations
- Writing and receiving grants for educational materials
- Develop ESE and Title I Budgets and track yearly expenses
- Compiled and reported on ESE Data
- Evaluated customer needs and feedback to drive product and service improvements
- Optimized customer experience by delivering superior services and effectively troubleshooting IEP issues
- Develop and implement parent nights and parent activities.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Developed strong client relationships through consistent communication and attentive service.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
Headstart Teacher
Community Action Of Wyoming
08.1987 - 07.1988
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Promoted social-emotional development in students by incorporating character education lessons into daily curriculum.
- Contributed to the school''s continuous improvement efforts by actively participating in faculty meetings, committees, and community outreach events.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
MS/Educational Administration - Educational Administration
American College of Education
Indianapolis, IN01.2012
MS/Speech Pathology - Speech Pathology
University of Wyoming
Laramie, WY01.1991
BA/Elementary Education - Elementary Education
University of Utah
SLC, UT06.1986
Skills
- Complex Problem Solving
- Team Building
- Rapport Building
- Parent Involvement
- Professional Presentations
- Project Management
- Excellent writing and verbal skills
- Data Analytics
- Employee Motivation
- Staff Discipline
- Processes and procedures
Certification
Licensed with Florida Department of Education with a Professional Certificate in Elementary Education, ESE, Speech Language Pathology, ESOL.
Volunteer Experience
- Edmonds, WA Women's Relief Society Organization, President, 2000, 2003, 450
- Coconut Creek, FL Women's Relief Society Organization, President, 2009, 2012, 895+
- Foster Parent, 2004, 2016
- Volunteer, Providing wholesome activities to build skills in the areas of social, intellectual, physical, and spiritual knowledge, 2018-to present
References
- Elizabeth Stewart, 904-536-0790
- Tangia Anderson, 904-742-9495
- Irena Shearer, 904-910-5758
- Latosha Norman, 904-294-0929
Timeline
Supervisor, Title I
Duval County School District Federal Programs
02.2023 - Current
Title I Programmatic Specialist
Duval County School District Federal Programs
06.2018 - 02.2023
ESE Staffing Services Coordinator
Orange County School District
08.2016 - 06.2017
ESE Staffing Services Coordinator
Seminole County School District
08.2015 - 06.2016
ESE Specialist/Dept. Supervisor/SLP
Broward County School District
08.2004 - 11.2014
Headstart Teacher
Community Action Of Wyoming
08.1987 - 07.1988
MS/Educational Administration - Educational Administration
American College of Education
MS/Speech Pathology - Speech Pathology
University of Wyoming
BA/Elementary Education - Elementary Education
University of Utah
Licensed with Florida Department of Education with a Professional Certificate in Elementary Education, ESE, Speech Language Pathology, ESOL.
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