Camille Lacap
Retail/ Sales
Anchorage
Summary
Dynamic and customer-focused professional, excelling in retail operations and product knowledge. Proven ability to enhance customer satisfaction through effective communication and organizational skills. Adept at managing inventory and utilizing POS systems to streamline processes, ensuring a seamless shopping experience.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Retail Sales Associate
Once in a Blue Moose
05.2024 - 06.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Front Desk Receptionist
Historic Anchorage Hotel
06.2023 - 05.2024
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
Front Desk Receptionist/Hotel Housekeeper
Embassy Suites by Hilton
07.2019 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
Education
High School Diploma -
Nine Star Education
730 I Street Anchorage, AK 9950105-2018
No Degree -
Alaska Military Youth Academy
1251 Muldoon Rd.02-2016
Skills
Customer service
Event coordination
Retail store operations
Product knowledge
Product recommendations
Organizational skills
POS system operation
Timeline
Retail Sales Associate
Once in a Blue Moose
05.2024 - 06.2025
Front Desk Receptionist
Historic Anchorage Hotel
06.2023 - 05.2024
Front Desk Receptionist/Hotel Housekeeper
Embassy Suites by Hilton
07.2019 - 06.2023
High School Diploma -
Nine Star Education
No Degree -
Alaska Military Youth Academy
Similar Profiles
Mustafi AlgarawiMustafi Algarawi
Server at Blue Moose Burgers And WingsServer at Blue Moose Burgers And Wings
Gregory AllardGregory Allard
General Manager at Blue Moose PizzaGeneral Manager at Blue Moose Pizza
Zachary SmithZachary Smith
Bartender at Blue Moose TavernBartender at Blue Moose Tavern
David A. RixnerDavid A. Rixner
Contracting Officer III at State of Alaska Department of Natural ResourcesContracting Officer III at State of Alaska Department of Natural Resources
Alice PatiAlice Pati
Front Desk Agent at Homewood Suites HotelFront Desk Agent at Homewood Suites Hotel