Highly-skilled medical professional with 15 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Yielding beneficial customer relations, problem solving, attention to detail. High focus on organization and ease of flow. Dependable Phlebotomist in managing operations. Successful in encouraging team members to work efficiently and meet production targets.
Hi, I’m
Camille Lujan
Phlebotomist Technician
Tucson,AZ
Summary
Overview
15
Years of being in the work force
Work History
Labcorp
PST (Phlebotomist)
07.2019 - Current
Job overview
- Blood collection by venipuncture on Adults and Pediatric patients
- Approximately 70- 100+ patients per day
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Skilled in hard draws
- Specimen collection/processing: Blood, urine, swabs, stones, Stool, etc.
- Patient data entry, demographics and insurances
- Attend to patient inquires and schedule appointments
- Assist in new hire training
- DOT and Pre-employment drug screens, fax information to appropriate entity
- Created, complete and maintain daily checklists, log books, and complete supply orders.
- Facility and office maintenance
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Process copayments and balances owed
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
FastMed Urgent Care
Medical Assistant & Front
02.2018 - 05.2020
Job overview
- Obtained client medical history, medication information, symptoms and allergies, and vitals.
- Directed patients to exam rooms, documented questions and prepared for physician examinations.
- Assist provider with exams, procedures, and labs related to direct patient care
- Follow up calls with patients on results
- Federal/Non-Federal Urine Drug screen collection
- Performed clerical duties, data entry, answering phones and insurance or payment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Tested and recorded blood glucose levels.
- Complete and maintain daily checklist to maintain compliance with Federal and State Regulations
- Provide DME and complete needed paperwork according to provider orders
- Administer IM, ID, PO medications as directed by medical provider
- Greet and register patients as well as establish stability
- Process copayments and balances owed
- Scan medical documents in patient EMR
- Provide/ obtain completed 102 forms for workers compensation, DOT/ Sport physicals, and TB skin test
- Sanitized, restocked and organized exam rooms and medical equipment such as EKG and Spirometry.
Tucson Medical Center
Patient Care Technician
04.2016 - 09.2017
Job overview
- Managed about 14 patients per day
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Helped patients complete activities of daily living.
First Script/Coventry Healthcare
Integrative Service Specialist
07.2011 - 05.2015
Job overview
- Reviewed/Processed Federal Workers Compensation claims, for authorizations on billing coding for HCPC/CPT codes by US Department of Labor
- Kept electronic records of customer interactions and transactions, recording details of inquiries, complaints, and comments
- Recommended products, researched providers for services, billing methods and procedures in order to prevent future problems
- Trained 3+ new hires on verifying claims and ordering products and services
- Created Informational log for employee use with anatomy pictures and labels, HCPC/CPT codes by US Department of Labor, Distributor information.
- Follow up inquiries with customers/ providers for updates &/or advise of claim investigation results and outcomes
- Negotiated medical service and supply pricing with distributors at 30% FECA rate or less
- Resolved customers' service and billing complaints by exchanging merchandise, obtaining new authorizations for services/orders as well as adjusting billing items and sending out revised purchase order
- Continued follow up on authorization request until approved and equipment was delivered and service reached its end.
Education
CGTI/Caregiver Training InstituteTucson, AZ
Certified Nursing Assistant + Caregiver
03.2016
University Overview
Brookline CollegeTucson, Arizona
Diploma from Phlebotomy Technician
11.2010
University Overview
International Institute of The AmericasTucson
Diploma from Medical Assistant Clinical
09.2008
University Overview
Catalina High SchoolTucson
Diploma
05.1998
University Overview
Skills
- Information Documentation
- Venipuncture
- Specimen Preparation
- Verbal and Written Communication
- Documentation and Recordkeeping
- Computer Skills
- Critical Thinking
- Wound Care
- HIPAA Compliance
- Data Entry Software
- Patient Relations
- Medical office administration
- Facility and office equipment maintenance
Accomplishments
Accomplishments
- DOT and Pre-employment drug screens
- 12 Lead EKG, Bladder scans
- Collect Specimens (urine, Stool, and blood)
- Finger glucose sticks, capillary sticks
- Flu, Strep, and Culture swabs
- Perform Vitals and Blood Pressure
- Infection control protocols and safety Standards
- New Hire Training
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
Timeline
PST (Phlebotomist)
Labcorp
07.2019 - Current
Medical Assistant & Front
FastMed Urgent Care
02.2018 - 05.2020
Patient Care Technician
Tucson Medical Center
04.2016 - 09.2017
Integrative Service Specialist
First Script/Coventry Healthcare
07.2011 - 05.2015
CGTI/Caregiver Training Institute
Certified Nursing Assistant + Caregiver
Brookline College
Diploma from Phlebotomy Technician
International Institute of The Americas
Diploma from Medical Assistant Clinical
Catalina High School
Diploma
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